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I Wish For You a 5 Star Experience!
In choosing items for my store and auctions, I have you, my customer, in mind - I want you to have the very best that I can offer. I also want your experience in shopping with me to be a top of the line eBay experience, a smooth and easy transaction, a pleasant feeling of accomplishment when you have found just the perfect item you have been looking for, that happy, satisfied feeling when you have received your item and find it to be just what you expected. I want you to feel that you are important to me, because, quite frankly you are! I wish to provide you the kind of service that I would expect myself in buying from a top seller in the eBay Community!
Janieruth's 5 Star Guarantee!
I want you to know that I am deeply committed to give each and every customer who shops with me a “5 Star” experience!
eBay's Detailed Seller Ratings (DSR) gives you, the buyer, the chance to really rate the experience you have when you make a purchase. You can choose to rate your experience in four different areas of customer service. I would love to receive a 5 in each area from all of my buyers! If you feel you cannot leave me a 5 please contact me right away so that I may have the chance to correct any mistakes and help to improve my service for all of the buyers on eBay who shop with me! You can contact me by emailing janieruth4@aol.com . I check my email 2 to 3 times a day and promise to get right back with you.
What is the “5 Star” experience?
Item as Described: I strive to completely describe the item you wish to purchase. I list all flaws and boo boos that my eyes can see or my fingers feel so that you will know what you are getting. I feel that this is important in the world of antiques and collectibles since the items I sell are pre-loved and not to be considered new. I also take many photos so that you can "see" what you are buying from as many angles as possible. If there is a maker's mark, I mention that and show the photo of it. I am also happy to answer any questions about the item before you make your decision to buy.
Is my description accurate enough to earn 5 Stars? If not, please let me know! Email: janieruth4@aol.com
Communication: I check my email several times a day. Did I answer your questions in a timely manner? Did you receive a professional and accurate answer to your questions? Did you receive a shipping notification that included the tracking number?
Was my communication outstanding - fast and accurate enough to earn 5 Stars? If not, please let me know!! Email: janieruth4@aol.com
Shipping Time: I strive to ship within a day of your payment so that you can begin to enjoy your purchase right away. All items are packed securely in brand new bubble wrap and new, clean packing peanuts to ensure a safe trip through the postal system. I pride myself on packing a safe and secure package as I have been in your footsteps as a buyer on eBay myself. I ship both 1st class and Priority both domestic and international service. I normally ship within 48 hours of receipt of cleared payment. Please keep in mind that delivery time of course depends on the post office, I'll do my part in getting your package to them right away.
Is my shipping time fast enough to earn 5 stars? If not, please let me know. Email: janieruth4@aol.com
Shipping & Handling Charges: Your shipping charges are exact - figured by the weight and size of the package for your item. I offer a wonderful shipping discount for additonal items, so buy all you want for a nice low shipping price. Since May, 2007, any Priority Mail package over 1 cubic foot is subject to increased fees from the USPS, because of this, I urge you to consider using UPS for these larger packages. If the shipping calculator is showing a shipping price that you feel in in error, please get in touch and I will find the best and cheapest way to ship your item.
Is my shipping price accurate enough to earn 5 Stars? If not then please let me know!Email: janieruth4@aol.com
Please email me at janieruth4@aol.com with any questions or comments about my service and may all your eBay experiences be 5 star ones! | 
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