What Is as an appraisal?
A diamond appraisal is the opinion of an individual appraiser as to the quality of a diamond and his/her opinion as to the monetary cost of replacing the stone. An appraisal is useful only as a tool for the insurance industry when a customer needs something replaced due to loss or theft. Appraisals are typically far above the actual retail cost of a diamond. A appraisal is issued by an independent laboratory that has had one or more staff members evaluate the the 4’c for its specific quality as well as the gold value. The appraisal certificate includes the listed retail value for authenticity and insurance purposes.
Do you offer appraisals and certificates?
We offer appraisals on all items
A certificate assures all customers of a diamond's value and quality. The report gives a detailed enlisting of the key characteristics of each diamond which includes the 4C's and makes it almost impossible to falsify. The certificate marks the credibility of the stone under consideration.
How do I know that the item I purchase is the one that I will receive?
Your purchase will arrive with an original certificate for every diamond purchase. Each product is checked and compared to its certificate by one of Jewelry King experts prior the shipment to ensure a match between the item and the certificate. You can either have your purchase appraised by a local jeweler or inspected for your piece of mind. If you are not satisfied with the appraisal of your purchase order you can return the item.
At Jewelry King we understand how important the purchase of your diamond jewelry is. In order to assure you that you’re receiving the value and product you expect, we provide a grading report from a well-known and well-respected independent gemological laboratory. A complete listing of the stones quality and all attributes of the item are listed for you to see, before you buy.
A grading report may also include a diagram that “maps” the diamond's inclusions. Since each diamond is unique, the diagram acts like a fingerprint to identify that particular diamond. A diamond can be compared to its certificate to help you retrieve it if ever stolen.
It is important to note that a diamond grading report from most independent laboratories is NOT an appraisal, which estimates the monetary value of a particular item. It is simply an impartial, informed opinion made by an experienced gemologist as to the grade of the stone.
What do I look for in the quality of a diamond?
While making a diamond purchase, you need to keep in mind the 4C's- cut, color, clarity and carat- which are the key characteristics in a diamond. Generally the best quality diamonds are those with maximum brilliance which is determined by the cut of the diamond and no tinge of yellow in case of the regular colorless diamonds. The carat, that is the weight of the diamond, is most often a matter of personal tastes.
Which of the 4C's is the most important?
The first 4C's (carat, cut, color, clarity) are what determine the value and cost of a diamond. The thing to keep in mind is that everyone has a budget when buying a diamond. Quality must always be leveraged against quantity to keep your budget in line. It is not always easy to find a balance, but by understanding and paying attention to the things that establish price it will make it easier.
How can I be sure of the quality of your products?
Our aim is to achieve absolute customer satisfaction by providing the highest quality. With our on-staff gemologist and quality assurance department, you can rest assured that you are getting only the highest quality, best product.
What is a Carat? What is the difference between Carat and Karat?
A carat is 100 points in diamond weight. A carat is also 1/5th of a gram. It is also 1/1420th parts of an ounce. This is a very small unit of weight effecting price in a very big way. Karat, is the measure of gold purity. It has nothing to do with stone weight.
Do you resize rings?
We do resize rings. If you buy a ring, we will send you a checkout email after receiving the order to confirm your size. If you do request resizing it can delay delivery of an item from 5 to 7 days. Rings can usually be resized up or down no more than 2 sizes. We are now offering Free resizing! We do not take return on resized items.
If I'm not satisfied, can I get my money back?
Even if you are not satisfy you can send the item for FULL REFUND no question asked. We are proud to have an unconditional, 'no hassle-no questions asked' 14-day money back guarantee. All our items come with a 100% guarantee. Should you not be satisfied with your merchandise for any reason, you may return it within 14 days after receipt and receive a refund. We offer 100% satisfaction guaranteed on all our sales. We pride ourselves in carrying high quality items and we hope that you will be pleased with your order. We want you to be 100% happy with the products you receive! If you are not satisfied with your purchase call us at 888-582-1101 anytime between the hours of 10:00 AM - 7:00 PM (EST) Wednesday through Sunday, within 14 days of receiving your order for a return authorization number. No Return is accepted on sized items or personalized items.
Are the Items you are selling brand new?
We only sell brand new items. However, Pre-owned watches or name brand jewelry will show it's conditions.
Do you sell real jewelry?
All our jewelry is real and genuine. We do not sell fake or lab created gemstones/diamonds.
Why are your prices so low in comparison to retail stores?
We are a jewelry wholesale company, and the prices we offer are the price that we would normally sell to other wholesalers and jewelry stores.
A typical jewelry distribution channel involves 4 to 5 middlemen representing 300 to 400% in added cost. Putting our products on eBay allows us to interact directly with the consumer at tremendous savings.
Why does Jewelry King prefer a diamond with a certificate?
The gemological laboratories are essentially non-profit organizations, so the appraisal certificates they issue are not biased. Also, diamonds sent to the gemological laboratories for certification are examined by many different expert graders in the determination of exact quality. A certificate allows us, at Jewelry King to provide our clients with a certified, secured, and reliable shopping experience