Yes! Click on the tab "Reviews" to see ongoing customer reviews of the products sold by LeLuvShop.
Does LeLuvShop offer FREE Shipping?
- Yes! All shipments to the continental United States, Alaska, Hawaii and US protectorates Puerto Rico, Guam, American Samoa, Mariana Islands, Marshall Islands, Micronesia, Palau and US Virgin Islands are FREE!
Does LeLuvShop offer shipping to APO/FPO addresses?
- Yes! LeLuvShop ships to APO/FPO addresses and it is FREE unless service upgraded!
What is "Litefast" shipping?
- It is LeLuvShop's commitment to process your order and ship your order the same day if payment has cleared by 3:00PM, MST. Check our customer feedback to see how our customers are enjoying our 'Litefast' shipping.
Is my satisfaction guaranteed at LeLuvShop?
- LeLuvShop has a 60 day 100% satisfaction guarantee. If you have any questions or concerns, please Contact Us at email@example.com. PLEASE remember to include the item number of the product in question. While we do our best to sell exceptional products, the purchaser assumes all risk and liability of use and/or misuse. Why risk buying from other sources that will not stand behind their products like LeLuvShop does? LeLuv it? We thought so. Save more, Luv more. That's our promise.
- Every item is 100% brand new, in original factory/manufacturer bags and is NOT packaged for retail sales.
Will LeLuvShop leave feedback for my purchase(s)?
- We strive for five-star service and appreciate your positive feedback. Due to privacy concerns and the adult nature of our products we will not leave feedback for you unless you specifically request us to.
Are your products discreetly packaged?
- LeLuvShop understands the importance of discretion, therefore we ship using a plain box or envelope with a return address of "Mitch Distributing LLC." For extra discrete packaging, please Contact Us at firstname.lastname@example.org. PLEASE remember to include the item number of the product in question.
What type of packaging will my item be shipped in?
- Your item will most likely be shipped in a grey poly bag or poly bubble bag. For upgraded USPS Priority Mail service the product will be shipped in a Tyvek Priority Mail bag or Priority Mail box.
Are shipping charges and payments for separate transactions combined and do you offer discounts on bulk purchases?
- Yes! Payments for separate transactions are combined and applicable shipping charges are combined and discounted as noted below.
- When multiple items are purchased with optional expedited services and with international shipments, shipping charges apply to the item with the highest shipping charge and will be the first item. The item with next highest shipping charge will be the second item and discounted by 20%, and all remaining items will be shipped FREE!
- For bulk/wholesale purchase inquiries, please Contact Us at email@example.com. PLEASE remember to include the item number of the product in question.
How would a charge from LeLuvShop show on my accounting statement?
- Charges from LeLuvShop on your PayPal or credit card statement will read "Mitch Distributing" with no item description.
What is your return policy?
- LeLuvShop believes that you should be 100% satisfied with your purchase. If for any reason you are not satisfied, ship your product back and you can return, exchange or receive a refund within sixty (60) days from shipping confirmation date. Customer satisfaction is our number one job. For details, see 'RETURNS' tab. Why risk buying from other sources that will not stand behind their products like LeLuvShop does?
Is LeLuvShop a stable company?
- Yes! We have been in the adult industry and providing high quality customer service for 25+ years. We will be here tomorrow when you need help, an accessory, service or a replacement part.
Does your company have a liability disclaimer?
- All products are sold as novelties ONLY. While we have made our best effort to seek out high quality products with safe materials for your usage, we cannot be responsible for any injuries sustained while using these products. The purchaser assumes all risk and liability of use and or misuse!