Frequently Asked Questions
Q: DO YOU RESIZE RINGS?
A: We do resize rings. If you buy a ring, You will be asked to fill your information while processing your payment in our checkout system . The information asked is Yellow or White gold and a ring size .
Q: IF I HAVE A PARTICUAL MODEL THAT I WANT... ARE YOU ABLE TO MAKE ME THAT ITEM?
A: Of course we can make any jewel that you'd like, Just call us to our toll free number 1-866-284-5687 and let us know what you re looking for. We will also need your ring size that you want (If the item is a ring) and the diamond that you'd like.
Q: HOW LONG WILL IT TAKE TO RECEIVE MY ITEM?
A: Please allow 3 to 5 days to receive an item after we ship it.
Q: IF I'M NOT SATISFIED CAN I GET MY MONEY BACK?
A: Even if you are satisfy you can send the item for FULL REFUND no question asked. We are proud to have an unconditional, 'no hassle-no questions asked' 14-days money back guarantee. All our items come with a 100% guarantee. We do not charge any re-stocking fees. We will refund all the amount even if free shipping was given.
Q: What is your return policy?
A: You may return the item and get a full refund within 14 days of receipt.
Q: When can I expect my order to arrive?
A: After payment clears, your purchase should arrive in up to 3 business days.
Q: What does "Enhanced Natural" mean?
A: One of the most modern industries in diamonds today is enhancement. This is a treatment made to improve the diamond clarity. The diamond is natural and treated in a special system that makes it look much better. The treatment doesn't harm the diamond.
Q: Do you ship internationally?
A: Yes, We ship worldwide.
Q: How much are shipping charges?
A: Shipping is FREE worldwide.
Q: Are the stones clarity enhanced?
A: Yes, all our stones are Enhanched, natural diamonds.
Q: Do you have any rings/stud earrings set in yellow gold?
A: Yes, you may choose to have your purchase set in Yellow or White Gold.
Q: What size is this ring?
A: Our rings are custom made for you. If you are the winning bidder, you may choose any size and we will make you a ring that will fit perfectly.