1. Do you ship internationally?
Yes, we ship to worldwide! But postage varies from different regions.
2. Do you offer free shipping?
Yes, we offer free shipping for all the items in fixed price. But if you buy multiple dresses at bidding price,
we can give you discount on the shipping charges.
3. Do you offer combine shipping charges on multiple purchases?
We offer combined shipping, but we don't offer combined postage. Becuase all of our parcel are charged by
weight. Either your package the item in one parcel or two parcel, the weight doesn't change, so does the postage.
4. How long will it take to get my item?
The making time of the dress is 15-20 days and the normal delivery time is 10-15 days. So it takes approximately
25-35 days to deliver the item to you.
5. Did my order ship yet? How can I track my order?
The moment we send your order out. We will write you an email and tell you the tracking number and the relavant
carrier's website for you to trace your oder.
6. Can I ship to an address other than my billing address?
For your convenience, we offer shipping to anywhere you want. You'll have the opportunity to enter a shipping address during checkout. Please be advised, your order may be subject to hold for verification if the billing and
shipping is not the same.
7. How much does it cost to post to my country?
You can get rate in shipping and postage under the bid/buy page above description below the picture.
8. I haven't received my order yet. Maybe it get lost, what do i do?
Please contact our customer service IMMEDIATELY.
9. I received the wrong item. What do I do?
In this case, please contact our customer service IMMEDIATELY!