Return Policy

The following terms apply if you are returning something that was not shipped to you in error or showed up defective

• NO returns will be accepted without a RMA number (which will be provided by a customer service representative or our website)
• NO returns will be accepted after 30 days.
• Merchandise MUST be in new condition.
• All freight must be pre-paid by the customer.
• A 20% restock fee may apply for all returns.
• Part must be new, uninstalled, in original box

Exchange Policy

• Exact replacements can only be given for a defective part you received, a warranty part still under full coverage, a part damaged in shipping or a part sent in error. 
• We will not ship a replacement part before receiving the returned part. 
• We will not accept C.O.D. deliveries for shipped returns. 
• Items incorrectly shipped to us will not be returned to the customer.
• Any part returned will be subject to inspection to determine refund amount for merchandise and shipping costs. This amount may be less than original payment based on condition of return.

Warranty Parts

• Part that are covered under warranty will be exchanged for the identical parts
• Any Warranty issue that is over 30 days old will be exchanged for identical part and the buyer will have to pay the shipping.
• For parts that arrive defective see the policies below

Parts Damaged in Shipping, Warranty Parts, Parts Received Defective and Parts Sent in Error

If you have been inconvenienced by a part that was damaged in shipping, received defective or sent in error:

• We will provide a replacement or refund for any such item returned within 30 days of the original ship date.
• If you choose a refund for the part, we will refund your shipping and handling expenses for a part sent to you in error, received defective or damaged in shipping. This refund will be automatically credited upon receipt and inspection of the part. If only a portion of your order is returned, the refund for shipping costs will be prorated.
• If you choose to exchange the part for a duplicate, you will not be responsible for the shipping and handling charges on the replacement part. Shipping and handling charges on the original part will be applied to the replacement; they will not be refunded. 
• Exchanges for unlike parts require a refund and new purchase.
• We will also pay for return shipping to us for a part sent to you in error or damaged in shipping. If you believe you qualify and want us to pay for return shipping, call us at 1-800-209-9598 before attempting to return the part. C.O.D. shipments will not be accepted.
• ALL OF THE ABOVE POLICES APPLY TO ALL ITEMS EXCEPT CONVERTERS AND EXHAUST
• CONVERTERS AND EXHAUST MAY ONLY BE EXCHANGED AND NOT RETURNED FOR A REFUND

Core returns

To return your core for credit, first drain all fluids from the part. Then seal the core in the plastic bag included in the new part's box. Place the return shipping label on the outside  of the box and mail it.

• Returns are processed everyday as they are received and inspected.
• You may expect refunds to be issued within 10 days of returning an order.
• Depending on your bank's / financial institution's processing time, you may expect to see the refund in your account between three to thirty days from the time it is issued by our company

Shipping and Delivery

• We will attempt to ship your item within 2-3 BUSINESS DAYS after payment has been received. 
• Exhaust system orders may take an additional day for processing due to the complexity of the parts. 
• We do not ship to any destinations that are not specified in our listings. This includes Countries besides the US, APO/FPO, PO Boxes, Puerto Rico and shipping to Alaska and Hawaii may be subject to higher shipping rates. 
• Many countries impose their own customs, duties, tariffs, taxes, etc. on items being shipped from a foreign country.
• Please note on some items delivery time may be longer than expected because of back orders, if you are in a rush please consult us first to make sure it is in stock.

ALSO WE RECOMMEND THAT ALL PARTS BE INSTALLED BY PROFESSIONALS, LABOR FOR ANY WORK IS NEVER COVERED REGARDLESS OF WHAT THE ITEM PURCHASED WAS.