|Dear valued customers,|
Thank you for visiting our eBay store. Please read on.
At times it takes longer time to send the item possibly due to one of the reasons:
- We ran out of stock and awaiting our suppliers.
- Our postal agencies may be overwhelmed with many deliveries.
- We have emailed and left messages to ask for your preferences e.g. sizes, colors, etc, and awaited your reply before sending.
We hope your experience is still positive and leave us a positive feedback. If you feel otherwise, please always write to us so that we can try our best to resolve any issues. Typically you can return for a refund or even keep the item so to avoid expensive return postage and receive a discount off a subsequent order or receive a partial refund off your initial purchase.
Before you leave any negative feedback, I wish you can contact us first so that we try our best to resolve any issues. If any seller takes time to understand and resolve any issue, the least you can do is leave a neutral feedback. You can see all sellers on eBay has to maintain a 99% positive feedback and when you receive 1 negative feedback it takes 99 positive feedbacks to attain a 99% positive feedback.
Doing business on eBay has been increasingly difficult over the years. We have been on eBay for 8 years and still can only sustain our business especially with eBay’s ever increasing demands and expectations on sellers amid its high fees on sellers.
Recently we restrict sales to only certain countries such as United States, Australia and United Kingdom. The reason is due to eBay’s requirement for sellers to use e-parcel shipping service which allows timely delivery with tracking to these countries. For buyers outside of these countries, I am sorry eBay does not encourage sellers to sell to these buyers but still we will continue to offer to our existing customers by sending payments as usual to firstname.lastname@example.org or email@example.com and upon receipt of payment, we will dispatch the orders using Registered Mail service. Thank you for your attention.
If you are looking for more Swarovski Crystal beads and pendants, pearls, rhinestones, rondelles and rose montees, charms with bails for Pandora, charms with clasps for Thomas Sabo, Sterling 925 silver findings, other jewelry and accessories, resins, appliques, embellishment, ribbons, craft and accessories, please visit our main eBay stores at:
Last but not least, we thank you for your continual patronage and support.