Network Liquidators Limited Lifetime Warranty
Subject to the terms and conditions set forth below, Network Liquidators 5 Star Certified (Used and Refurbished) products purchased after January 14th, 2008 carry a limited lifetime warranty for end-user customers. Network Liquidators warrants to the original end-user purchaser that its 5 Star Certified products will be materially free from defects under normal use and service for as long as the original End-User owns the product, or for five (5) years after the manufacturer discontinues such product on their then current price list, whichever is sooner. If the product has been manufacturer discontinued prior to the original End-User’s purchase from Network Liquidators, the warranty term will be five (5) years from the date of purchase.
The warranty period for 5 Star Certified products begins on the day of shipment. If products under warranty are claimed to be defective, the customer must follow the warranty return policy described below. Upon receipt of returned products, Network Liquidators, at its sole discretion, will either choose to repair, replace or issue a credit to the customers account. The warranty period for the repaired or replaced product shall terminate upon the termination date of the original warranty period.
This warranty does not cover Software products, Key Codes, Extended Warranty or Service Agreements and Special Order Items.
Network Liquidators World Class Testing Process
Network Liquidators puts all equipment that we receive through the following testing procedures:
- When a piece of equipment is received, it is first subjected to a physical inspection to ensure no damage was incurred during shipment.
- It is required that all internal and external serial numbers match, and all manufacturer markings/labels are intact. Any units found with these deficiencies are returned to the seller.
- All units that do not have their tamper stickers intact, or are broken, will be opened and heavily scrutinized. If the main board or other internal components are missing hardware the unit will be returned to the seller or completely refurbished by Network Liquidators engineers.
- If a piece of equipment has any repairable minor damage to the case or has missing screws or mounting brackets we fix and/or replace them.
- All equipment is powered and run at all input voltage capabilities.
- All products are upgraded to the latest diagnostic software and tested at the highest level possible.
- All equipment is allowed to warm up to normal operating temperature before any further diagnostics are performed. This helps in finding any thermal problems the unit may have.
- If the equipment has the ability to run internal diagnostics they are performed. All internal diagnostic results are recorded and a copy is included with the unit when purchased.
- Any empty chassis we acquire are populated to capacity with known functional blades to ensure all slots, power receptacles, and connectors are functional.
- All hot swappable cards, power supplies, and modules are tested to ensure they do not leave you with down time in the event you ever need to change a faulty component.
- All switches have every ports individually tested to ensure they operate at peak performance.
- All redundant systems are put through fail over tests to verify reliability.
- All equipment is configured and tested under real conditions to insure proper operation. This includes all layer 2, 3, and 4 protocols that the unit is designed to support.
Once a piece of equipment passes all diagnostic steps, it is thoroughly cleaned and packaged for stock.
- Any unit that has been in stock is rechecked prior to shipping when it is selected to fill an order.
- If a unit from stock is updated with a different operating system, additional diagnostic tests are run and the new test results included with the unit.
- All products we ship are professionally packaged in either the original manufacturers boxes or with our state of the art custom fit Insta-Pak system to ensure that your equipment arrives to your company in excellent condition.
No returns will be accepted without a Return Merchandise Authorization (RMA) number. All returns will be subject to a 25% restocking fee and are expected to be in the original packaging with all accessories included. The buyer is responsible for freight charges on the return.
Returns will not be accepted on special order items that Network Liquidators acquired solely to fill your order.
Network Liquidators (NWLQ) Online Privacy Statement
NWLQ respects your privacy. We want to make use of individual identifying information that you provide to us for purposes of serving you better. "Individual identifying information" is information that enables us to identify you, such as your email address, name, title and address. NWLQ uses the individual identifying information in order to personalize your experience on our website and also to be able to selectively send you communications that may be of interest to you, either electronically or otherwise.
Network Liquidator’s policy regarding use of your individual identifying information supplied to us or collected via your experience at our online website covers these areas:
1. Notice and Disclosure
This Online Privacy Statement is made available to you in order to make you aware of how NWLQ collects and uses individual identifying information of visitors to NWLQ website.
NWLQ may collect the following information from visitors to our website: domain name, name, information regarding what pages are accessed, information volunteered by you, such as survey information, email address, or site registrations, and your preferred means of communication.
NWLQ does not make individual identifying information available to third parties for marketing purposes.
2. Choice/Consent
Should you sign up for an email list, you will be given instructions at that time on how to remove yourself from that list.
Access to certain of NWLQ webpage’s may require a login and password, your individual identifying information may be retained by NWLQ to verify compliance with any use of our websites, log any software licenses granted, or track software downloaded from those pages, or track usage of other applications available.
3. Data Security
NWLQ is committed to taking reasonable steps to protect the individual identifying information that you provide to us.
4. Data Quality and Access
The accuracy of your individual identifying information is important to NWLQ. We are working on ways to make it easier for you to review and correct the information that NWLQ maintains about you.
5. Use of Cookies
A cookie is a small data file that certain Web sites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you've visited, but the only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites. Some parts of our websites may use cookies to track user traffic patterns. NWLQ does not correlate this information with data about individual users, nor does it share this information or sell it to any third party.
If you prefer not to receive cookies you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser. You do not need to have cookies turned on to use any area of our websites. |
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