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Return Policy

No problem! Unopened products that you've had for less than 30 days can be returned to:

Nutritional Institute, LLC
PO Box 7010

Grayslake, IL 60030

Please enclose a copy of your packing slip or a copy of your order from your online Order History on your Nutritional Institute website account.

Only what you actually paid for the product(s) minus all applied discounts will be credited back to your account. Please allow us time to both process the return(s) and post the credit back to your card.

Please note that we are unable to guarantee specific results from our supplements. We do, however, guarantee that the products we offer are of the highest quality obtainable.

These items must be unopened and in new condition. Returns of products that have special shipping restrictions imposed by the U.S. Department of Transportation cannot be accepted; the detail page for these products will indicate if these restrictions apply.

You may return make-up after you have opened it if the color of the product does not meet your expectations.

Some Health & Personal Care products are not returnable, including:

• Cholesterol monitors
• Diabetic/glucose monitors
• Fragrances
• Sex & Sensuality items
• Thermometry

If the item you purchased from Nutritional Institute isn't returnable, you'll see a message about that in our Online Returns Center. If you have a problem with one of these items, please contact Customer Service. If you have a problem with any other item purchased from a seller, please contact the seller directly by going to "Your Orders" in Your Account. Then click the "Contact Seller" button on the order you're interested in returning. To view the seller's return policy, click the "Return items" button on the order below "Contact Seller".