Founded in 1994, OneCall, a Top 200 online consumer electronics retailer, offers over 8,000 items, including the latest HDTV models, home theater components, digital cameras and more. OneCall’s unmatched expertise and service excellence have been recognized by BizRate, PriceGrabber and the Better Business Bureau Online. OneCall’s trained, non-commissioned call center staff is able to answer questions about technology, compatibility, quality, performance, connectivity and more. OneCall is the internet division of Huppin’s Hi-Fi Photo & Video. Family-owned and operated since 1908.
Expertise Is The Difference
Our Spokane, WA, call center staff is highly trained, experienced and non-commissioned. At OneCall we pride ourselves on being able to answer all your questions about technology, product compatibility, quality, performance, connectivity and much more.
Award-Winning Customer Service
OneCall was rated 2008 winner for Best Consumer Direct Dealer by Twice Magazine and landed the number 20 spot on Internet Retailer's Top Consumer Electronics e-retailers of 2007. We are a five-time BizRate Circle of Excellence award winner, are rated 5 stars on CNET, have a 365-day rating of 100% positive at Amazon, and a lifetime score of 9.3 at Reseller Ratings. Additionally OneCall is a Trusted Store at Shopping.com and a grade A+ member of the Better Business Bureau Online.
OneCall uses FedEx Ground as our standard shipping method, and we process orders as late as 4 p.m. Pacific Time, so most orders ship the same day. Oversized items, such as large TVs and certain speakers, ship via motor freight and are strapped to individual custom pallets and monitored with ShockWatch(TM) devices.