We offer FREE Uk Mainland postage for ALL our products! However: It might happen that due to size or weight we have to charge a small extra amount.
Worldwide postage: We tried to keep it as low as possible. For multiple buys: please ask for a reduction of postage fee! Should our calculated amount be far higher than the amount we have to pay would we return the overpaid postage back to the account.
RETURNS: Our items are ALWAYS to 100% as the description states! We know that due to the amount we sell and the received feedback. We do NOT refund postage we paid to UK or Worldwide Customers!
Returns MUST be in original condition, as our Customers expect NEW products and not used once or opened items.
REPORT OF MISSING or NOT RECEIVED ITEMS: Company policy: We will report ANY missing or not received item to Ebay & Paypal to prevent fraud or misuse of Ebay return/refund rules!
Our loss last year for Claimed not received or missing deliveries was more than 1k so we had to change the reports into this direction!
Since we report to Ebay/Paypal (3 month) did it turn out that 75% of claims were fraud! All members involved are suspended from Ebay! PLEASE don't try it!
Description of products: We are German, and most of our stock comes from Germany as Quality is very important to us! However: some items might have a very short english, but very long German description on the package! We tried to describe the product here on Ebay as good as possible. Should you be in need for further translation: PLEASE let us know. We will help as much as we can!
Thank you for shopping with us!
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