Store Policies
Perry's Fine, Antique and Estate Jewelry customer service goal is simple: We are committed to providing our customers total satisfaction, every time, Guaranteed. Contact us at Brian@perrysjewelry.com or call 704-364-1391 or 800-339-0734. Please feel free to drop us a line to share your thoughts on our on-line store, the merchandise, or with any questions you may have about antique and estate jewelry - all comments welcomed.
We have been selling on eBay for over ten years and continue to offer many great items for auction. Additionally we are proud to offer in our on-line eBay store many of our unique, one-of-a-kind, fine, antique and estate pieces, previously only available in our jewelry store.
We now offer our on-line Buy It Now prices in our jewelry store. If you are in the area please stop in and say hello!
PAYMENTS
Please remit payment within 3 days. Please use the eBay Checkout to pay for all auction items you won on eBay. We will gladly combine multiple purchases. All combined purchases must be won within 3 days and paid in one single payment. Once payment is made, shipping fees will not be refunded or adjusted.
All Buy It Now items purchased in our eBay store will be automatically re-directed to our Perry’s Fine Antique and Estate Jewelry Prostores website for checkout.
We prefer PayPal.
SHIPPING
We ship to the United States and Canada only.
Buyer is responsible for all shipping charges including a $2.00 handling fee on auction purchases. Insurance is required and purchased by buyer on all auction purchases. “Buy It Now” purchases from our eBay store will be shipped standard priority, within the continental U.S. only, for FREE and include insurance. There will be a charge for Next day and Second Day shipping within the U.S. and ALL International shipping. Once payment is received, we ship quickly and efficiently within the U.S. International shipments are delayed 10 days for payment to clear. International customers are responsible for shipping and all import tariffs and duties. U.S. customs requires that we accurately fill out all customs forms with correct information on package contents and value. For specific customs, duties and tariff information please contact the customs agency in your country. You can also visit eBay’s international calculator to determine your shipping costs.
SALES TAX
North Carolina residents must pay 7.5% sales tax on all purchases.
RETURN POLICY
We will gladly offer you an exchange or refund of your purchase price on any item returned to us in its original, unaltered condition within 7 days. Any item that has been sized, set, unset or modified by the customer in any way is non-returnable. Shipping, handling & insurance charges are not refundable. Buyer pays return shipping and insurance charges.
HOURS
Treasures Recycled and Perry’s Office hours: Monday through Friday 10:00AM to 5:00PM EST Address: 4400 Sharon Road South Park Mall Charlotte NC 28211 Phone 704-364-1391
Please email us with any questions:
ask@treasuresrecycled.com
Susan@perrysjewelry.com
Or call 800-339-0734