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| Q:Return Instructions |
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| A:Please return to:
Pets Go Here
Attn: Returns
19915 W 161st St
Suite D
Olathe KS 66062
Please be sure to include your Order Number/Item Number and EMAIL ADDRESS & PHONE NUMBER with the return (or a copy of this email). We can not accept items without order number. Please ensure all packaging is in new condition. 20% Restocking Fee for all returns. |
| Q:Combine Shipping? |
|
| A:We do combine shipping, shipping is only 99 cents for each additional item. |
| Q:Other Payment Methods (credit/debit cards) |
|
| A:. If you would like us to process a card or debit card payment please send us the following info:
Type of Card (visa, mc, amex, disc)
Full name on card
Card Number
Exp Date
We can also process credit/debit cards payments over the phone. To make a payment over the phone please call us at 877 637 PETS (7387) |
| Q:Sizing Chart? How to Choose Correct Size. |
|
| A:Please visit: http://stores.shop.ebay.com/petsgohere/Pet-Clothes-Sizing-Chart.html |
| Q:Do you combine shipping? |
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| A:Shipping is only 99 Cents for each additional purchase. (Some conditions do apply to certain products). Please contact us if you have any questions. |
| Q:Exchange Instructions |
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| A:If you would like to exchange an item please return to:
Pets Go Here
Attn: Exch.
19915 W 161st St
Suite D
Olathe KS 66062
Please be sure to include your Item Number and EMAIL ADDRESS & PHONE NUMBER with the return. Please ensure all packaging is in new condition. Please include a check or money order for $3.99 shipping for all exchanges. |
| Q:Do you combine shipping? |
|
| A:Yes, we do combine shipping |
| Q:Are the Flea Medications you sell EPA approved |
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| A:We only sell USA EPA approved Frontline Plus, Advantage, and K9 Advantix. Please visit our store to find out how to identify illegally imported Flea Medications. Imported Meds are not regulated by the US government and can potentially be harmful to your pets. Please always ask if the flea medication is EPA approved!! |
| Q:When can I expect my order to arrive? |
|
| A:All orders are shipped within 48 Hours |
| Q:How much is the Shipping and Handling Charge? |
|
| A:Domestic shipping is free for some items and is $3.99 for other items. Each additional item is 99 cents. |
| Q:Do you ship internationally? |
|
| A:Yes we do ship internationally |
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