Welcome to Pet Wish Pros! Pet Wish Pros is your source for value pet and vet recommended products. We specialize in pet healthcare needs, grooming supplies, kennel/breeding accessories, allergy/specialty shampoos, joint supplements, calming/flea collars, and eye/ear/teeth/skin treatments. You will only find U.S. FDA and EPA approved pet medications at Pet Wish Pros with fresh shipments arriving daily.
Two friends, one being a Boston Terrier enthusiast and one being a local veterinarian, recognized a need for a convenient way to buy veterinary supply at a decent price. Why should you have to go to the vet everytime you need a refill? You should only go there for check-ups! This formed Pet Wish Pros in 2008. Since then, Pet Wish Pros has grown into a full service packing and shipping facility serving thousands of customers every year. We have a love for animals and understand the needs of the customer. Pet Wish Pros is a family owned and operated business and we continue to grow with the support of our customers.
We appreciate and value every one of our customers for their continued support. We look forward to being your premier pet and veterinary supplier.
Welcome to the Pet Wish Pros family!
Want to know a little bit more about ordering here? Read below:
I usually buy these products from my vet. Why should I buy from you?
Our prices are typically 20% – 30% cheaper than your local vet. We offer the convenience of ordering from your own home and having the product delivered a few days later.
How do I contact you?
You can contact us through the eBay messaging system, via phone: (888) 407-7103, via email: firstname.lastname@example.org, or via live chat.
How much is shipping?
Most products on sold on our eBay store include free shipping.
Is this the same product as my local vet?
Yes, it is and we guarantee it. We purchase our products from the same place your local vet does. We do NOT purchase our products from resellers.
Are your products fresh and in date?
Yes, it is and we guarantee it. We receive new shipments of our inventory daily. In fact, our products rarely sit on the shelf and are probably fresher than your local vet. We guarantee that our products are in date and are never expired. Our inventory is stored in our climate-controlled warehouse (temperature set at exactly 70 degrees).
Can you provide an expiration date for your products?
Yes, we can provide an expiration dates for most products. Sometimes, we will give a date range because different shipments might have different expiration dates. Some manufacturers do not put an expiration date on the product. You can contact the manufacturer for an approximate shelf life. Rest assured, our products are the freshest and you will receive a product that will last as long as the manufacturer intended.
I need something that I can’t find on your website. Can you get it for me?
We can order most non-prescription pet supplies. If we can’t get it, we will tell you the best place to buy it.
Do you have my payment information on file?
No, we do not save payment information unless you specifically ask us too or you are part of our auto refill program. All payment information obtained when you order yourself on our webstore is destroyed after the card is charged.
Do you offer additional discounts or promotions?
Our prices are already at the lowest point we can afford to list them at. Occasionally, you will find a special offer through one of our social media channels or email marketing.
What kind of payments do you accept?
We accept Paypal, Visa, MasterCard, American Express, and Discover. If you prefer to pay with a credit card, contact via phone at (888) 407-7103. You can also pay with cash, check or money order at our Buford, GA location.
Do you price match?
Yes, we will price match any major competitor selling the exact same product.
Do you charge sales tax?
We only charge sales tax to residents of Georgia. Residents of other states can shop tax free!
How long does shipping take?
Although many of our orders ship same day, most ship 24 hours after you place your order (when ordered by 5:00 PM EST). Some orders take longer to ship and this is noted on the product page. After your product is shipped, your package will arrive in 3-7 days depending on your location (international orders take longer).
I need my product quickly! Do you offer expedited or overnight shipping services?
Yes, we offer many different affordable shipping solutions. We can give custom quotes for a range of shipping services, and details on delivery dates. Please contact us for expedited shipping options.
Do you need medical records for my pet?
No, because we do not sell prescription medications, we do not require you to provide medical information for your pet. We do, however, recommend that you provide us with the pet type and weight so we can make sure you are receiving the correct variation of a product.
Do you sell prescription medications?
Pet Wish Pros does not sell prescription medications; we sell over the counter medications and supplements. You can obtain prescription medications from your veterinarian.
Do you ship outside of the United States?
Yes, we do. Make sure you are well informed on the importation policies of your country. We do not pay taxes, duties or other import fees of your county.
You are responsible for the importation of your product.
You are responsible for any taxes, duties, collect on delivery fees (sometimes called an administrative fee)
International orders can be delayed by customs for no indicated reason. Please allow time for your product to arrive.
We are not responsible for packages refused by customs.
We are not responsible for packages lost, damaged, or returned by customs.
Packages returned because of customs or customer refusal will be subject to a 20% restocking fee plus applicable shipping charges.
Shipping insurance is available upon request.
Want to know more?
Just ask! Call us at (888) 407-7103, email us, or contact us through the eBay messaging system.