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| Q:Are your products new or used? |
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| A:All of our products are new and shipped in factory sealed boxes. They also include all manufacturers warranty's. |
| Q:Do you combine shipping? |
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| A:Yes, we do combine shipping. Just send us your zip code and what items you are interested in, and we will quote you the new combined shipping. |
| Q:When can I expect my order to arrive? |
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| A:We try to ship your order the same day that your payment clears, and that most shipments arrive between 5 and 7 business days. |
| Q:Do you include insurance? |
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| A:Yes, we include insurance in our shipping cost. |
| Q:Do you ship to Canada |
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| A:Yes, If you send us your Postal code we will figure out shipping costs to Canada. We also will need your phone number to complete the customs paper work. |
| Q:Why do you need my phone number? |
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| A:We will need your phone number for 2 reasons. If your address is in Canada, or Puerto Rico, or we are shipping your order with an LTL Carrier such as Roadway Express or Yellow Freight. |
| Q:Do you accept returns? |
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| A:Since we list all our product as "new and in factory sealed boxes", we are unable to accept returns. |
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