FAQ

• Do you offer warranty on your HID kits?

Yes all our hid xenon kits come with a 1 year no questions asked replacement warranty. This warranty covers your ballasts and bulbs. Simply contact us and we will gladly mail you a replacement part on the same day.

• How long will these bulbs last?

HID XENON lamps are designed to last for the life of your vehicle. They will run for over 2500 hours. Our lamp kits and bulbs are made of the finest materials available.

• Can I install the kit myself?

For anyone who has installed a light bulb in a vehicle, this installation is considered do-it-yourself. Most vehicles the headlight bulbs are easily accessible, and should only take 30-40 min to install. Our kits are ready to install right out of the box and come complete with everything that you will need. We recommend you check with your owner’s manual on how to install light bulbs.

• Why choose us?

Our products are reliable and built-to-last. Extra effort is put into each product making sure it meets the highest customer standards. Our kits are manufactured under strict quality standards in our ISO-9001 certified factories. With over 10 years of experience our goal is to satisfy our customers.

• What is HID?

HID (High Intensity Discharge) refers to lighting technology that relies on an electrical charge to ignite xenon gas contained in a sealed bulb. A regular halogen bulb can burn out in as little as 200 hours. HID bulbs are gas filled capsules with a lifespan of nearly 4500 hours. The amount of light output is 3x brighter than standard halogen light. HID bulbs also shine much brighter due to this technology.

• Could I re-install the original halogen bulbs after the XENON HID kit has been installed?

With the growing popularity of leasing vehicles, a big concern is whether or not you can bring the vehicle back to its original factory condition. Our kits install with little or no modifications to your vehicle. If need be, the entire kit can be removed and the original halogen bulbs replaced.

• I only have high or low on my H13 BI-XENON kit?

On the relay there is a black plug (the one that connect to original socket of the car) where it is connected 3 wires of different colors. blue brown and yellow (or red white and black). switch the brown (or red with black) with the blue wire of the black plug and if its still not working try the different way to place the 3 wires on the black plug.they have 6 differenrent way to place them. The blue with the brown (or red with black) is the most common way to fix the problem. You dont have to cut anything just put your finger inside the black plug and push up or down the the little metal of the color of the cable that you want to get off. By pushing it up or down it will get out without forcing. it is or up or down depend the way that you are facing the black plug.

• I only have high or low on my 9004 / 9007 BI-XENON kit?

On the relay there is a blue plug where it is connected 3 wires of different colors. blue brown and black (or red white and black). switch the brown with the blue (or red white and black) wire of the blue plug and if its still not working try the different way to place the 3 wires on the blue plug.they have 6 differenrent way to place them. The blue with the brown (or red white and black) is the most common way to fix the problem. You dont have to cut anything just put your finger inside the blue plug and push up or down the the little metal of the color of the cable that you want to get off. By pushing it up or down it will get out without forcing. it is or up or down depend the way that you are facing the blue plug.

• My lights do not turn on?

Single beam:

You may need to reverse polarity (positive/negative) in order for your hid system to work properly. This is a very simple procedure. All you need to do is unclip the big plug attached to the bulb, which goes to the ballast, and clip it to the other side. To do this, turn 1 of the 2 bulb plugs or the one of the ballast 180 degrees and plug it back in. Make sure to do this step without the warning canceller plug in.

Bi-xenon:

You may need to reverse polarity (positive/negative) in order for your hid system to work properly. This is a very simple procedure. All you need to do is unclip the big plug attached to the ballast, which goes to the relay, and clip it to the other side. To do this, turn the plug of the ballast 180 degrees and plug it back in to the relay. Make sure to do this step without the warning canceller plug in.