Customer if recieved the product which are damage or not in good condition, please contact us within 14 working days before we are delivery it to you, please write down the invoice number, your name, the product name and the description about the condition of the product you received, please E-mail it to firstname.lastname@example.org to obtain an authorization for return. if more than 14 working days we will be refused to return.
If you are wiling to return the product, you need to responsibility the shipping cost for sending the return product to us.
Return and Refund Policy
If you receive an item that is damaged or defective, please notify us within fourteen (14) working days of delivery by sending an e-mail message, with your order number and a description of the condition of the damaged or defective item, to email@example.com to obtain an authorization for return. ALL unauthorized returns may be refused or disregarded.
If you are authorized the return, you are responsibility the shipping cost for sending the return merchandise to us.
We will examine and test the defective item(s) after receiving the product(s). You must be returned to us securely packaged and wrapped. If we checked the damaged/defective items is same as your description. We will ship the replacement to you. Otherwise, we will ship back the original item(s) to you. We are responsibility the shipping cost to send back the returns to you. All the send back the return merchandise are shipped by Registered Air Mail ONLY.