All of Reddoor Fashion Outlet merchandises are purchased directly from manufacturers and wholesalers in order for our company to offer the lowest price. We strive to pick out the best style and quality for our customers. We purchase our merchandises in bulk, and unfortunately some of the clothes are handled more than others sometimes leaving damages and stains. These types of clothes receive special personal touch from our own repair and cleaning shop and discounted even more than our already low prices. I share this information with our customers to gain their trust in our company, and more importantly, because we believe in doing the right thing just because it is the right thing to do.
Note: Some of our item(s) may have minor imperfections that we could have missed, so if you do happen to come across one, just let us know and we will refund 100% of your money.
Our second priority is to ensure top customer satisfaction. We will do our best to make your shopping experience painless. If there are any concerns with your item(s), just let us know about it and we will work hard to resolve the problem.
Sometimes, we experience unpleasant buyers who abuse our policy to obtain free merchandise. For these types of unpleasant buyers, we will pursue and notify your activities to ebay as well as block you from our site.
As much as buyers want great shopping experience, our company wants customers who are willing to work with us to fix any problems that may arise. All we ask from our buyers is to be fair and communicate with us through ebay email.