About US
SavingtoSaving began with the professionals with about 20 years of
experiences in many different fields that dealt
with a variety of materials and products for home improvement. The strong
and intimate relationships between our
designers and our manufacturers bring you our own creatively and
luxuriously designed high-quality outdoor/indoor
lighting fixtures, a variety of bulbs you can never find anywhere else,
emergency exit light, and more at the most
affordable prices. We assure you that you will find that our prices are
generally at 70% discount or more when
compared to retail stores and even some other online stores! This
revolutionary pricing was achieved because we
believe that utilizing the convenience of online services eliminates the
bubble price that falls on our customer’s
burden; instead, it accumulates our customers’ upmost savings and
allows them to enjoy the best quality products.
You will NOT
find our items in discount stores. Our goal is
NOT to offer you the low-end building materials and
house improvement items at next to nothing. We believe there is value in
fine products.
SavingToSaving.com presents our brands that are famous for the
specific merchants that we sell: LS Photo Studio
for professional photography equipment, LF Furniture for
delicate and elegant bathroom vanity, and TP Lighting for
timeless design outdoor and indoor lighting fixtures; all well-known for
their high quality with professional craftsmanship
and affordability.
We value in not only the quality of our products, but also in the power
of customer services. We go the extra mile
to take care of our people because we have experienced that the key to
success is treating and respecting people
well. We do our best to inform our customers with knowledgeable advice
on our merchandise and their maximum
benefit. We do NOT make you go through the hassle when you call us, No
automated voice that you would experience
in other sellers! We reply your e-mail in 24 hours!
We constantly
add new products to our store, so please come visit us often!
Thank you for visiting SavingtoSaving!
Terms & Conditions
SavingtoSaving All Rights Reserved
The policies, terms and conditions set forth throughout the store
govern SavingtoSaving Store.
·
We are
committed to the satisfaction of our customers and strive to provide a high
level of service and excellence. Please take a moment to read over our Terms &
Conditions before purchase, and please contact us at
exitprice@aol.com
for
further questions and requests for our assistance.
·
We value
our customers’ honest
and detail feedbacks. Please take part in addressing your voice for our
improvement to better satisfying customer service.
Please contact us with any
concerns or issues prior to leaving a negative
feedback.
We are very much willing to assist you
to your best benefit as we
are aware of them.
·
SavingtoSaving
reserves all rights to make changes to this store and these terms and conditions
at any time without notification.
We appreciate your attention
and agreement to our
Terms & Conditions and
all
our policy.
Copyright and Legal Issues
All contents, such as logos, icons, graphical images, text, data
compilation, and intellectual properties on this site,
are copyrights of SavingtoSaving or its content suppliers.
SavingtoSaving respects the intellectual property of
others, and we ask our users to do the same. It is only for the purpose
of shopping on this site or placing an order
on this store that allows you to use the content of this store. Please do
NOT copy, reproduce, modify, republish,
or upload any materials from this store by any means without a written
permission from SavingtoSaving.
Contact Us
Tel:
909-786-4154
Fax:
909-786-4158
Top Lighting
405 S.
Wanamaker Ave.
Ontario, CA
91761
We value in not only the
quality of our products, but also in the power of customer services.
Call us Monday through
Friday 8am to 3 pm PST at the toll free number and e-mail us at
exitprice@aol.com
at any of your convenience, and we promise to reply your e-mail in 1
business day to discuss all your questions and concerns.
Payment
We
accept ONLY PayPal Payment Method - Simply complete eBay Checkout
SavingToSaving does NOT accept any
Credit Card over the
phone, Money Order, Cashier’s Check,
and Personal Check.
Shipping
-
Pick-ups must be
pre-arranged over phone or e-mail and is subjected to a handling fee on each
item.
-
All items will be shipped
to the address on PayPal account. If you like to ship to a different
address, please contact us prior to purchase of any item.
-
All items with a
Notification of Payment received by 9 AM PST Monday through Friday
will be shipped on the SAME DAY. Items that are paid after 9 AM PST
will be shipped the next business day.
-
Orders are processed
Monday through Friday. Shipments will NOT be delivered on Saturdays,
Sundays, and major Federal Holidays.
-
All items will be shipped
by USPS
or UPS Ground
for US continental 48 states. Shipping to Hawaii, Alaska, Puerto Rico,
Canada, and Mexico is available on select products for an extra charge, so
please contact
SavingtoSaving
for shipping rates to those locales.
· Orders
shipped to destinations outside the U.S. are subject to all applicable customs
charges which will be in addition
to your order. These charges are collected C.O.D. by UPS or USPS.
-
We CANNOT ship to P.O
Box, APO, and FPO.
-
In stock items will
be shipped within 5-10 business days. You will be contacted by e-mail if
your order cannot be completed within 10 days.
-
UPS Next Day Air
delivery service is available at an additional cost. UPS Next Day Air
service is based on the date your order is filled, not the date your order
is placed. Orders are filled in 48 hours and shipped via UPS Next Day Air.
Packages shipped to Alaska are shipped via UPS Next Day Air or UPS 2nd Day
Air. This is the only service UPS offers to Alaska.
-
USPS or UPS tracking
number will be
sent to your email address on PayPal automatically when items are shipped
out.
-
If you have any further
questions concerning our shipping rates or policy contact our customer
service department at 1-909-786-4154 or e-mail us exitprice@aol.com.
Return Policy
PLEASE
READ THIS SHIPPING POLICY VERY CAREFULLY BEFORE YOU PURCHASE ANY OF OUR ITEMS.
Below is our policy on damaged freight merchandise.
This simply protects you, the buyer, and us, the seller.
Replacement
and Return
We
offer a 30-day Standard Return Policy on our eBay orders.
•
In the unlikely event, you receive a product that is incorrect, missing
parts, or damaged we will send replacements with no charge after company’s
inspection.
•
Please email us at
exitprice@aol.com
to discuss the issue.
Replacements generally leave the warehouse
within 24 business hours after
company’s inspection.
•
To return all
defective or
non-defective items,
customer has to claim
RMA number within
30 days
of receipt of the package, and items must be in original condition it was
shipped.
•
Most of our
products are offered with
free shipping, meaning
shipping has been included in the price to provide you with the total cost of
the order.
•
ALL RETURNS
for refund of any item sold by SavingtoSaving
will be charged a
10% of the product price
for a restocking
fee, and we will NOT
refund any of the original or return shipping costs.
If the customer misses shipping carrier's multiple delivery attempts or decides
to refuse
package delivery, amount
of refund will be the original merchandise price less 10% restocking fee without
any shipping costs.
•
Return
processing time generally takes a few weeks.
•
No returns will be accepted for the following conditions:
- Returning the items without a Order Confirmation Number
- The product has been used, hung or modified
- Items from custom order specifically requested by the customer
- Volume order totaling more than $ 500.00
- Purchase order for light bulbs alone do not qualify for returns
•
All credit will
be placed on PayPal or the credit card used for the original purchase. Allow 1 -
2 billing cycles for the credit to appear on your (online) statement.
•
We would like to state that
SavingtoSaving
does not make profits
on customer returns. Our supplier charge us restocking fee for returns and there
are shipping charges that SavingtoSaving
incurs. The 20% restocking fee covers only part of the cost that we incur.
For more
information, please
contact us.
* Please note that
failing to return the defective item will result in a charge of both defective
and replacement
items to your account.
Order Cancellation
•
Unshipped items can be cancelled free without any notice as long as the
item was neither
manufactured nor
customized specifically for the customer. Please contact us immediately if
you would like to
cancel your order.
•
If you package has already been shipped, you will be responsible for
returning the UN-OPENED package, even if the package is shipped prior to the
"Expected Ship Date" on your order status.
Credit will be
issued upon receipt of product. The credit amount will be the full
amount charged LESS 10% to help cover part of the cost that
SavingtoSaving
incurs.
Warranty
This product is covered by 30-day seller warranty from the date of
package. To view more detail information on
warranty, please click here.
We
also offer an exclusive 1 YR MANUFACTURER’S WARRANTY for this item for purchase
through SavingToSaving
Warranty services.
Our 1-yr Manufacturer’s Warranty covers:
- 100% defective parts
- Labor charge
- Shipping charge
- Absolutely so deductibles
For more information, please directly contact our SavingToSaving Warranty
Service at 1-866-515-8033.
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