Payment within 10 days end of auction, unless the buyer contacts me in advance. Returns only on items if there is an error in the listing, such as an inaccuracy in condition. If there is an error, which is a miss on my part, I refund in full. All items that are repaired or have defects are sold as is. I ship UPS, with up to a 14 day turnaround so please give me a deliverable address and notification if it is a gift and needs rushing. Everything is double boxed, and insurance always included.