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About us
Shinco Appliance is the world's leading developer and manufacturer of air refrigeration equipment. Since 2003, we have provided high-quality air conditioners, dehumidifiers and air purifiers to our customers around the world to effectively improve the home environment and create a more comfortable living experience.
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Seller feedback (1,025)
t***5 (39)- Feedback left by buyer.
Past 6 months
Verified purchase
Ordered a 12000 Btu refurbished model sod 12 c r and received an 11500 different model number . Box was actually labeled as a 10000 Btu unit but after keeping me up a long time past my bedtime the seller convinced me to open the rotten box it was packaged in. Too late it was the wrong model. Told them about it. They didn’t care and said the difference was minimal.
I haven’t hooked it up yet. Let’s hope it at least works because they don’t seem interested in helping.
_***o (51)- Feedback left by buyer.
Past 6 months
Verified purchase
This seller sent an item in worse condition than youd likely find left in a dump.
Item was damaged, missing literally every single part that it was supposed to come with and was packaged as if a 3rd grader put to together.
Seller was also extremely slow to send the item and is now extremely slow to respond to me about correcting this.
Reply from: shincoglobal- Feedback replied by seller shincoglobal.- Feedback replied by seller shincoglobal.
Greetings. We are very sorry for the inconvenience. We will be verifying the situation and we will not be putting this model back on the shelves until the situation is clear. We have also refunded a portion of the purchase price to you, and we have reshipped the missing parts to you.
8***m (264)- Feedback left by buyer.
More than a year ago
Verified purchase
Fast delivery! Quality product! Good price compared to well known internet retailers. 2Yr Ext. Warranty was also a good value so I purchased it. Also, when I unpacked appliance I noticed one of the casters was broken during shipping. I sent message stating my problem and got a response within hours indicating new casters were on the way via FedX and with tracking number. The kicker on this is that the correction was done on a SUNDAY! Wow who does that? Very pleased with this companies service!
b***b (50)- Feedback left by buyer.
Past 6 months
Verified purchase
Packaged very well, and quick delivery. Great seller. Would buy again.
d***4 (29)- Feedback left by buyer.
Past year
Verified purchase
Item was received as described. Shipped quickly and packed well. Very pleased with purchase. Dehumidifier is working well.
r***n (1734)- Feedback left by buyer.
Past year
Verified purchase
Super Awesome Seller. I received damaged item and the seller immediately refunded my money after I sent pictures. I would not hesitate to do business again. Thank you!!!