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Shipping
For U.S. customers, all orders are shipped via United States Post Service (USPS) from our warehouse. Please note the location because we have warehouses all over the world. Orders shipped from our U.S warehouse arrive in 3-5 working days excluding Sundays and Public Holidays.
If your order is shipped from our Asia Pacific warehouse, a tracking number will be emailed to your registered email and your eBay message board after the transaction is completed. Orders take anywhere from 7-15 business days depending on the final destination. (Please check the graph below for ETA)
Orders outside the United States are shipped via Hong Kong Post or Singapore Post (15-35 business days) and unfortunately they do not provide a tracking number at this time. Please do not purchase if you cannot accept shipping terms. If you need it fast, please contact us.
Please note that Brazil, Russia and Ukraine can take up to 45 days because of your customs policy. We have no control over their policy and thank you for your patience in advance.
Smartphone Gurus is not responsible for service transit time. This information is provided by the carrier and excludes weekends and holidays. Note: that transit times may vary, particularly during peak periods.
We only ship to PayPal confirmed addresses. Please make sure your shipping address is updated.
Please note that the buyer is responsible for any and all import/duties fees and taxes that may apply to the order.
| Country |
Delivery Time |
| Working Days + Saturday +Sunday |
3-6 |
10-15 |
16-20 |
21-25 |
26-30 |
>31 |
| United States |
Rate (item arrived) |
73.3% |
18.6% |
8.0% |
0.1% |
Refund |
|
| United Kingdom |
Rate (item arrived) |
9.9% |
63.2% |
19.1% |
3.4% |
4.4% |
Refund |
| Australia |
Rate (item arrived) |
21.4% |
50.0% |
14.3% |
7.2% |
7.1% |
Refund |
| France |
Rate (item arrived) |
10.5% |
28.6% |
43.8% |
10.1% |
7.0% |
Refund |
| Germany |
Rate (item arrived) |
11.1% |
22.2% |
30.3% |
20.9% |
15.5% |
Refund |
| Canada |
Rate (item arrived) |
0.0% |
47.1% |
31.4% |
17.6% |
3.9% |
Refund |
| Spain |
Rate (item arrived) |
3.5% |
25.0% |
47.9% |
12.9% |
10.7% |
Refund |
| Others |
Rate (item arrived) |
5.5% |
35.8% |
42.8% |
10.1% |
5.8% |
Refund |
| Brazil
|
Rate (item arrived) |
Due to your countries custom policy, orders on average take 25-45 working days
|
| Russia |
| Ukraine |
|
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