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 sou_japan

sou_japan

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 Your online gateway to traditional Japan! Come on in and browse our range of tea ceremony utensils, antique/vintage kimono, art, and other antiques. EMS SHIPPING direct from Osaka, Japan! From rare treasures to kimono/teaware essentials - we've got all you need and more!
About Us
Customs and Taxes
Late Deliveries
Item Descriptions
Important Information
How to wear Yukata
How to wear Hanhaba obi
How to wear Ribbon Obi
Glossary
SOU STORE POLICIES





KIMONO














TEA CEREMONY














SHIPPING METHOD
Our default shipping method is EMS​, however SAL/small packet(* It takes about 1 month at least
to be delivered.) may be used if your items can be put in a certain sized box.

COMBINED SHIPPING
All the paid purchases to the same address are combined into single shipment where possible.
If you prefer combined shipping with the ongoing auction items, please contact us, and make a final,
overall payment once you finished shopping.

SHIPPING ADDRESS
Items will always be sent to the address you specify in PayPal when you pay. If the address chosen
is different from your usual one, please leave a memo in PayPal.

For more details, please read our eBay store policy: SHIPPING.
PAYMENT DUE
Please make payment within 7 days of your purchase or auction win. eBay automatically
opens unpaid item cases after 16 days, and this setting cannot be turned off.
(If the unpaid case closes without payment, items will be cancelled and put back up for sale.)

For more details, please our eBay store policy: PAYMENT.
CUSTOMS / TAXES
Import duties, taxes, and charges are not included, and these charges are the buyer's responsibility.
Any relevant fees the buyer is charged when you receive the goods are also their responsibility. (i.e.
Value-added tax in the country, Customs clearance fees, any storage charges, to and from transportation
charges to pick the purchases up, etc.)

Any requests to send the purchases in separate packages in order to lower taxes will NOT be accepted.

For more details, please read our eBay store policy: CUSTOMS & TAXES.
COLORS
Please use the color stated in the description as a first point of reference.
Photos are mainly for illustrative purposes, so colors may vary slightly from the actual item.
If you would like clarification about a particular item's color, feel free to contact us.

CONDITION
Please refer to both the description and the photos in the listing to find out about condition.
We take into account the age of each item when assigning a condition tag.

For more details, please read our eBay store policy: ITEM DESCRIPTION.
HOLDING ITEMS
Items can be held for up to 7 days (including weekends) from the date of purchase or auction win.
We cannot hold items that (a) have already been packed/shipped, or (b) you have not purchased/won yet.

TRACK & TRACE
Tracking numbers are provided in notification e-mails to your webmail address at the time of shipment.
Check the delivery status of your order at Japan Post official site and/or your country's postal service website.

LATE DELIVERIES
Please remember that the delivery times stated above are estimates only.
Customs issues, weather/traffic conditions, postal strikes, and other factors can all contribute to delays.
Please contact your local post office if your items are taking longer than imagined to reach you.

For more details, please read our eBay store policy: HOLDING & TRACKING.
NO RETURN POLICY
Please understand that age affects both item condition and value as a collectible.
Due to the vintage/antique status and delicate nature of the items, as far as we described
how the condition is in the listing, we do not accept returns.

Besides, any returns because of the damage, deformation or whatsoever incurred as a result of
the wrong usage will not be accepted.

For more details, please read our eBay store policy: RETURN POLICY.

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