Handbangs

 

Q: Do you have this item in different sizes or colors?

A: Virtually 100% of product that is in stock has a live listing at all times. If the item is not listed in an eBay auction or in our eBay store, then we do not have it in stock.

Q: Does Sunrise803 offer combined shipping discounts?

A: If you win one item and complete our checkout immediately, you will not be eligible to receive combined shipping on subsequent items purchased or won. In order to qualify for our combined shipping discount, you must complete checkout all items at the same time. Please remember that you still only have 10 days (from the transaction date) to complete checkout - otherwise all items in your checkout will be canceled, relisted for sale, and will be submitted as a dispute.

Q: When do you leave feedback for buyers?

A: Sunrise803's mission is to deliver great product at great prices ...quickly and efficiently. Because of this commitment, it is necessary for us to use an automated system to leave feedback for our customers. The system automatically leaves feedback for all customers who have left feedback for Sunrise803.

Q: Can I just pick up my item to avoid shipping fees?

A: Unfortunately, due to our lease agreement, since our warehouse is not a retail location, we cannot allow local pick-up.

Q: How much is shipping for this item?

A: Shipping and handling rates are dependent upon the type of product. For exact s/h rates on your item(s), please refer to the description of each item.

Q: How long can I wait to pay for my item?

A: From the moment an auction ends or a Buy It Now is chosen, you have exactly 10 days to complete payment. On the 10th day, we must cancel the transaction, relist the item for sale and file with eBay for a refund of Final Value Fees that we incurred on the sale. Please note: if you are waiting on multiple items, your checkout must be completed within 10 days of your FIRST item being won.

Q: How can I return a product?

A: Our return policy is clearly stated in every auction. If for any reason you need to return a product, you may do so by sending it back to us. Your Buy It Now or winning bid amount will be refunded via the method that you originally paid. S/H is not refundable.

 

 

Sunrise803 stands behind our products to ensure 100% satisfaction with your winning bid. Any items purchased from Sunrise803 include a 15 day guarantee.

PAYMENT DETAILS

We accept PayPal, money order, cashier's check and personal check (e-check and personal checks will be held up to 7 business days before shipping).

• Your payment account billing and shipping address must match.
• Mailing payment need include a copy of the Checkout Confirmation page.
• Payment is expected within 10 days of auction close. After 10 days unpaid items are automatically relisted.

SHIPPING DETAILS

Generally, all items are shipped within 2 business days of processing your cleared payment.

COMBINE SHIPPING

We combine shipping cost, for each additional shipping is 50% off. Winning bidders of multiple auctions please wait until all of the auctions have ended, and then complete the checkout instructions received in your most recent email from us.
Once you have completed checkout, you will not be able to combine any additional auctions. We start to process your order immediately after checkout is completed.

INSURANCE

We offer optional insurance protecting your shipment against loss or damage for a nominal fee. The insurance is optional, however for your protection we strongly recommend it.

EXCHANGES AND RETURNS

Sunrise803 will accept exchanges or returns if the product is in the original shipped packaging within 15 days of the date of purchase. We will not accept returns if the packaging has been opened. Shipping and handling charges are not refundable.

We do our best to ensure flawless transactions. However, if you have any concerns regarding your item(s), please contact us before leaving neutral or negative feedback. Sunrise803 offers a 15-Day Money Back Guarantee on all eBay auctions.