No email please. Use eBay communication at the bottom of the item description page on the item listing. Payment is due in 5 days. After five days an unpaid item claim will be filed with eBay. Alternate payment is available; Pay Pal is preferred. We do not take credit cards. Alternate shipping modes are available on request before payment. We will gladly combine purchases if you allow us to send an invoice before payment. Use the "request a total" button. Returns: No one likes them and they cost us a lot of time and money. IF YOU NEED HELP, PLEASE ASK BEFORE YOU BUY to reduce purchase errors. The buyer pays all PayPal/eBay return fees and %15 restock for error purchases. 100% satisfaction is our goal and your 5 star feedback is important to us. Please contact us about any problem immediately so we may resolve it before you leave feedback. Thank you for your business.