We ship FedEx ground. After your payment you will receive a FedEx tracking number, that does not mean the item has left our warehouse yet. Please be aware it may take up to 6 to 10 business days for your order to arrive. The FedEx tracking number will become active at some time during the 6-10 day period.
If your order was placed within the past 3-5 business days, please allow time to process your order, we are closed weekends. Orders placed after regular business hours Monday-Friday are not received and will not begin processing until the next business day. FedEx will email the tracking number to you directly. The FedEx email should have your tracking number in the subject line. That email is sent to the email address used when placing your order, please be sure to check the correct address. Please be aware it may take up to 6 to 10 business days for your order to arrive. The FedEx tracking number will become active at some time during that period.
Sorry, we cannot ship internationally (except Canada) or to APO and PO Boxes. Please note that we do not ship outside the contiguous United States (No shipments to Hawaii, Alaska, Puerto Rico, etc). Only Tennessee residents will be charged state sales tax. Unless otherwise stated, our Canadian customers will only be charged a shipping rate of $30 (or $50 noted on certain items) but there are Canadian taxes or surcharges that may apply to your purchase. If you are having the item shipped outside the USA, please do not purchase unless you are willing to pay the extra tax or surcharge. We do not collect or receive any of the money and there is no way for us to know how much you will be charged, it is totally beyond our control. Please note, we cannot pay or be responsible for any additional taxes or fees that may be charged for delivery to Canada. * Unfortunately, our Canadian customers do not qualify for free shipping promotions. Certain regions in Canada must pay additional shipping, FedEx will not ship Ground to those areas. If you have a question, please email us before placing your order.