|Shipping Method||Shipping Timeframe|
|USPS Parcel Post||Usually arrives within 11 to 14 business days|
|Standard (USP Ground)||Usually arrives within 4 to 7 business days|
|Expedited (UPS 2nd Day Air)||Usually arrives within 2 to 4 business days|
|Overnight (UPS Next Day Air)||Usually arrives within 1 to 3 business days (1 business day in transit with carrier)|
- We process and ship orders Monday – Friday and are unable to offer weekend or holiday delivery.
- We only ship to the 48 Contiguous United States. We are unable to ship internationally or to Hawaii, Alaska and other US Protectorates (ie. Guam, Puerto Rico, Virgin Islands, etc.).
- We are unable to ship to PO Boxes or APO/FPO addresses using UPS.
- Unfortunately, we are unable to select which shipping company/carrier will deliver your product. This might affect you if you live in a rural community that does not accept deliveries from any specific shipping company. Items will ship the best method via USPS, UPS or FedEx.
By placing an order on this web site, you indicate that you have read and agree to the following return policies and conditions.
|If your returned product does not match all applicable criteria listed below, it will be rejected by our Returns Warehouse and returned back to you at your cost. Consequently, your RMA will be nullified, any credit request will be denied, replacement orders will not be made, and you will be charged for all shipping to and from our Returns Warehouse that may be incurred by TheDeepDiscount. By requesting an RMA and/or shipping a return in violation of this policy you hereby agree to accept our shipment of the return back to you and to the payment of all shipping costs to and from our Returns Warehouse. Our arrangements with our suppliers and manufacturers allow us no room to make exceptions.|
|All returns must include the following:
|Unless otherwise stated below, you have 30 days from the date your product left the warehouse (regardless of when you actually took delivery of the product) to get a valid RMA from our website and get your product to a shipper to return back to us. It does not have to be back in our warehouse within 30 days, but it does have to be in the possession of the shipper (along with the valid RMA)RMAs must be valid, unexpired, and issued for the product being returned. Only one RMA is issued per return. When it expires, you may no longer return your product.|
|If you are ineligible for an RMA, contact the manufacturer directly or check any applicable warranty you might have.|
|Except as provided for verified defective products (See Special Returns Policy for Defective Products below), you will be responsible for all shipping charges for returns sent to our Returns Warehouse.|
|Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and basic returns policy, the purchase price will be credited to the credit card used for the original purchase.|
|Please allow up to fourteen days from shipment for your return to arrive at our Returns Warehouse, delivery times vary based on shipper selected. Your return will be processed within 5-7 business days (excluding Saturdays, Sundays, and holidays) after receipt of the item.|
|The risk of loss for the product being returned shall be with you at all times during the shipment of such product to the returns center and with respect to any shipments from the returns center back to you, the original distributor or manufacturer, or any buyer through the liquidation process. Title to the product being returned will remain with you at all times and transfer from you to the original distributor, or a third party in the case of a liquidation of the return, only upon receipt of the products by such distributors or buyers.|
|Defective products can only be returned in exchange for the exact
same product or similar product, or at the sole discretion of TheDeepDiscount, the purchase price will
be credited to the credit card used for the original purchase (or, if
possible, through the original payment method such as PayPal). Defective
products may only be returned within 30 days of the date your product
left the warehouse (regardless of when you actually took delivery of the
Once your return is processed, and is verified to meet the basic criteria above and to be defective, your replacement order will be sent to fulfillment. How quickly your replacement product ships after that depends on product availability.
For products that we verify to be defective, we will reimburse you for your original shipping expenses, provided that your defective return must be shipped via ground shipment only. If you return your product via a faster, more expensive shipper, you incur the expenses yourself and any request for reimbursement will be denied.
TheDeepDiscount in its sole and absolute discretion shall be the sole determiner of whether a product is in fact defective.
We accept PayPal, Visa, MasterCard, Discover and American Express. To pay by PayPal you must have CONFIRMED shippingPayment
We accept the following forms of payment.
- Credit Cards: MasterCard, VISA, American Express & Discover cards.
A cleared payment must be received in 10 days. Orders that have not received payment in the allocated time frame will be canceled.
For shipments to Illinois addresses, we are required by State law to collect 6.5% Sales Tax.
address. We do accept international payments as long as you have a PayPal confirmed US shipping address.
We're The Deep Discount, an industry leader with more than 30 years of consumer electronics experience. We are devoted to being a dynamic, customer-driven company that focuses on enhancing our customers' enjoyment of entertainment and technology. Our values and our belief in trust, honesty, privacy, and integrity are at the very foundation of our company. We are all about serving the needs of people just like you, who with your continued support, have helped our company grow.
For any questions or concerns regarding your order, please contact our customer service department at 1.800.257.3762 or reach us by email by clicking the ask the seller a question link located at the bottom of each product page.
Monday-Friday, 9:00am-5:00pm EST
We are committed to your satisfaction. We automatically leave you positive feedback within 24 hours after we receive cleared payment from you. We want you to be 100% happy with your order. When you receive your order, please do take a moment to leave us positive feedback at eBay. If you are not satisfied, please let contact us at 1.877.421.2300 before leaving feedback! Please know that your positive feedback and 5 star rating on eBay to us is appreciated, vital and very valuable to the continued success of our business.