strive to give 100% customer satisfaction but are only human and mistakes
can occasionally occur. If you encounter a problem please contact
us before leaving negative feedback as in the vast majority of cases we
will be able to resolve any problem to your satisfaction.
For all enquiries please contact our customer services
department by email using the eBay messaging service. We aim to reply
to all email enquiries within 1 working day.
include the item number of your purchase in all correspondence.