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 Treasure Trunk Store

Treasure Trunk Store

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 Check our large inventory of dinnerware flatware Waterford Crystal Lladro Hummel Precious Moments figurines collector plates glassware pottery vases purses handbags jewelry vintage cookie jars coca cola items carnival glass stuffed animals barbies collectables decorative home decor bottles decanters

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Customer Service

We provide complete service. If you have any questions or concerns please feel free to contact us and we respond promptly within business hours.

Business Hours: Monday – Friday 8am – 8pm central time. We are closed on weekends and holidays.

Email: treasuretrunkstore@yahoo.com

Phone: 773 951 9857

Payment

We use PayPal for payment processing. If you don't have a PayPal account you can pay with a credit card through PayPal as a guest.

Payment must be received within 7 days of auction end or buy-it-now purchase with contact made within 3 days or the item may be relisted. Please contact us if you need more time to send payment, we are happy to work with you!

We combine shipping. Save on shipping with multiple purchases, usually the base s/h for the first item and $1-$3 for each additional item depending on package size, weight, and destination.

Shipping

It’s our personal goal to have all your items arrive quickly and safely. We pack with care using quality packing materials. We ship within 2 business days of payment receipt.

Domestic Shipments – Domestic shipments are shipped via FedEx and USPS. We use USPS First Class for most items less than 14oz and Priority mail for most items under 4lbs. We will use FedEx for high value items, large items, and items weighing over 4lbs. FedEx will not deliver to P.O. boxes so please provide a street address for all FedEx Shipments.

International Shipments - We use USPS priority mail on most items. We will provide a USPS first class quote for low value items less than 4lbs so please contact us before payment for this quote. We reserve the right to choose the carrier and method based on value and package size. Please note you are responsible for all brokerage and/or customs fees upon delivery.

We combine shipping. Save on shipping with multiple purchases, usually the base s/h for the first item and $1-$3 for each additional item depending on package size, weight, and destination.

Shipping Charges:
Canada First Class: 1lb $8.95, 2lb $13.95, 3lb $17.95, 4lb $21.95     Priority Mail: 1lb $24.94, 2lb $26.95, 3lb 27.95, 4lb $29.95, 5lb $31.95, 6lb $33.95, 7lb 33.95, 8lb 35.95, 9lb $37.95

International First Class 1lb $14.95, 2lb $20.95, 3lb $27.95, 4lb $34.95    Priority Mail 1lb 31.95, 2lb 34.95, 3lb $39.95, 4lb $43.95, 5lb $47.95, 6lb $50.95, 7lb $54.95, 8lb $58.95, 9lb $62.95


Return Policy

We stand behind our merchandise and want all our customers to be completely satisfied.

If the transaction did not meet your expectations, please contact us before leaving negative feedback and let us know what we can do to improve your buying experience.

We understand the importance of repeat customers so we make every effort to work with all our customers to resolve problems.

We do our best to describe all items honestly, answer all questions within 24 hours, ship quickly, and charge low shipping rates. Please keep this in mind when providing DSR's when leaving feedback,

We are committed to providing first class service to all of our customers so we offer a 100% money back guarantee on all our items returned within 14 days of delivery confirmation. You can bid with confidence.

Unless the item was damaged during shipping we expect all returned items to be in the same condition as it was when mailed.


About Us

We have been selling on eBay since November 2009. We originally started selling to downsize on treasures we had throughout our home and within 6 months we made this our full-time business. We really love the selling process and enjoy working with all of our new and returning customers. We specialize in selling new, vintage, antique, and previously loved treasures. We are always looking to expand our inventory by going out looking for more exciting treasures.

 It has always been our goal to provide exceptional service to all of our customers. We ship quickly, we assure that all treasures are packed extremely well to prevent breakage, we do our best to describe all treasures accurately and honestly, we answer all questions within 24 hours Monday thru Friday, provide tracking or delivery confirmation numbers, leave instant feedback, and most of all we offer a 100 percent money back guarantee (see terms of sale for more information).