Welcome to True Heart Sound. We specialize in both new and used pro audio gear. Please add me to your list of favorite sellers and visit often. Thank you for your business.
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Location: United StatesMember since: Mar 02, 2003Seller: trueheartsound
Top Rated SellerTrue Heart Sound is one of eBay's most reputable sellers. Consistently delivers outstanding customer service Learn more
Unit arrived exactly as described, powered up and worked perfectly for our monitoring position.
i***i (26)- Feedback left by buyer.
Past 6 months
Verified purchase
Item received as described.
100% recommended seller
Reply from: trueheartsound- Feedback replied by seller trueheartsound.- Feedback replied by seller trueheartsound.
Thank you for an easy and pleasant transaction. Amazing Buyer ! AAA+++
u***l (18)- Feedback left by buyer.
Past 6 months
Verified purchase
We appreciate you thanks
Reply from: trueheartsound- Feedback replied by seller trueheartsound.- Feedback replied by seller trueheartsound.
Thank you for an easy and pleasant transaction. Amazing Buyer ! AAA+++
t***r (122)- Feedback left by buyer.
Past 6 months
Verified purchase
Ho fatto l'acquisto dall'Italia di due microfoni da questo venditore e nonostante l'inserzione diceva che erano perfettamente funzionanti, sono arrivati con la capsula non funzionante, ho anche chiamato il venditore il quale mi ha chiesto di rimandarli indietro, mai costi di spedizione costavano più del costo di due capsule nuove.
Quello che contesto che il venditore è stato poco attento alla vendita di questi oggetti, avrebbe potuto semplicemente provarli.
Bruttissima esperienza
o***k (425)- Feedback left by buyer.
Past year
Verified purchase
As always, shipped fast and as described, and fully functional. Thanks THS! Saved my A$$ in a pinch. Cheers!
Reply from: trueheartsound- Feedback replied by seller trueheartsound.- Feedback replied by seller trueheartsound.
Thanks for your payment and for being an excellent buyer! A++++
1***1 (474)- Feedback left by buyer.
Past year
Verified purchase
Speaker was damaged on arrival because the packaging was insufficient. Seller replaced with another speaker. Again this speaker was insufficiently packed - single-wall box, just a scrap of bubble wrap thrown into box and not wrapped around the item - and the replacement item also suffered damage in the same area on the speaker (around the edge of the frame). You cannot ship a heavy cast-frame speaker in a single box with no inner wrapping. They are not willing to learn or change their practices.
Reply from: trueheartsound- Feedback replied by seller trueheartsound.- Feedback replied by seller trueheartsound.
Our shipping department took special care to ensure the secure packaging of the speaker. It is perplexing that the replacement speaker arrived damaged in the same exact spot and with the same issue as before. We requested pictures to verify the damage, but regrettably, you declined to provide them. Moreover, we are baffled by your refusal to return the damaged speaker to us for further evaluation. We've exhausted all efforts on our end to resolve it. Sellers beware and cautious of this buyer!
Follow-up from: 1***1- Feedback followed up by buyer.- Feedback followed up by buyer.
Seller has been uncommunicative after I provided the requested photos in an email, and made untrue statements about the transaction in their response to my negative feedback. This is not the way for mature persons to address a dispute. I will avoid this seller in the future and consider the money paid for the damaged item to be lost.