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| Q:Single Shipping fee for Multiple Items? |
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| A:We will charge shipping fees of all items but will give shipping discount. Normally, 1 usd for each additional item. To get shipping discount, please purchase all items first and then request a combined invoice from us. Please ignore those individual invoice which will be sent after purchasing an item |
| Q:Item is not delilvered in time ? |
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| A:Please send us an ebay message to follow up.
Please dont open any ebay case or paypal dispute during this moment. We are glad to help you without ebay attention. Thanks for your understanding and patience! |
| Q:How long I will get my item(s) ? |
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| A:The estimated delivery time is based on our handling time, the shipping service selected, and when we receives cleared payment. We are not responsible for shipping service transit times. Transit times may vary, particularly during peak periods. It is important to read our delivery standard page. |
| Q:Do you offer international shipping? |
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| A:Basically, we ship to worldwide but we may not ship to some countries. We reserve the right of not shipping to some countries which is regarded as high risk of delivering products |
| Q:What is your return policy? |
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| A:We only accept customers to return item Within 14 days after receipt. Also returned item must be in good condition. We offer replacement or full refund less shipping. If damage is found, we will charge customer. Customer is responsible for returning fee. Please check more in http://stores.ebay.com/ukhitechstore/Our-Policy.html |
| Q:What should I do if item is broken or not as described? |
|
| A:Please send us an ebay message to follow up.
Please dont open any ebay case or paypal dispute during this moment. We are glad to help you without ebay attention. Thanks for your understanding and patience! |
| Q:Customs fee or Tax |
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| A:Import duties, taxes and charges are not included in the item price or shipping charges.These charges are the buyer's responsibility.
Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying. |
| Q:Is there any tracking number for my products? |
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| A:For details, please read the bottom section in our delivery standard page:
http://stores.shop.ebay.com/ukhitechstore/Delivery-Standard-Page.html |
| Q:How to choose Color or Version ? |
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| A:Please read
http://stores.ebay.com/ukhitechstore/How-to-tell-us-your-choice.html |
| Q:Do you combine shipping fee? |
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| A:Sorry, we dont but offer shipping discount for multiple purchase. Please purchase all items through ebay first and then request us to send you a combined invoice. Please ignore those individual invoice which is sent automatically. We will offer 1 usd shipping discount for each additional item. There is no discount for free shipping item. thank you! |
| Q:Can you combine items with different currencies in single invoice? |
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| A:Sorry, ebay does not offer this feature. After purchasing all items you need, please message us to request invoice with discount. Please ignore those individual invoice which is sent automatically. We will offer discount in one of the invoice. There is no discount for free shipping item. thank you! |
| Q:How much is the Shipping and Handling Charge? |
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| A:In every product page, there is a shipping and payments tab under gallery photo. You will find shipping fee for all countries. If your country is not listed, we may not provide service. Please message us for details |
| Q:How to reach us? |
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| A:Please kindly send all inquires through ebay message. |
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