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Shipping & Payment
We accept PayPal, American Express, MasterCard, Visa, and discover via our Authorize.net Secure online Payment Service. Buyers who choose to checkout using our Authorize.net Quick Shopping Cart will receive 5% off. Please send an email with the coupon code Saveme$$ and an adjusted payment link will be emailed to you.
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  • How long before my purchase(s) is prepared for shipment?
  • In most cases 3-5 days no longer then 7-10 business days. For exact times please email to confirm.
  • How do I know my wheel(s) is going to fit properly?
  • American Accessories only sells OEM wheels. Many wheels are interchangeable. Please contact your local dealer to confirm fitment.
  • What kind of Warranty comes with my order?
  • Navigation Radio’s come with a 14 day guarantee; however, an extended 60 day guarantee is available. Wheels also come with a 14 day warranty depending on the circumstances of the return. Used wheels are never perfect. Small scuffs, scratches and normal wear and tear ARE to be expected. Because used items have inherent flaws all tires are sold as-is without warranty. Please review our Warranty Policy.  
  • Do you ship internationally?
    • Yes we do ship Internationally on a daily basis, email for details.
  • Are orders insured when shipped?
    • Yes, shipping insurance is included in the shipping quote. 
  • Is this item brand new or used?
    • All products are clearly labeled as new, used, or factory take-off.
  • I do not have a Credit Card how can I place an order?
  • In accordance to eBay policy we only accept Payment via PayPal, our secure shopping cart or phone. However, if you need to discuss payment options please feel free to contact us.
  • How much is mounting?
  • Wheels sold with tires are mounted for free.
  • Can you install my radio?
  • No, we are not able to install items at this time.
  • What are your hours of operation?
  • Monday through Friday 9:30 am - 6:00 pm EST
  • Saturday 10 am – 2 pm EST
  • How are the Packages shipped?
  • Items are shipped via UPS or FedEx Ground and require a signature from the purchaser upon delivery. If the purchaser is not at the delivery address a reattempts to deliver will be done a total of 2 times.
  • I ordered online, how do I know if my order has been processed?
  • One of our sales staff will contact you via email the same or next business day to confirm all aspects of your order. If we have not made contact with you, feel free to contact us.
  • I'm a local customer, can I pick-up my purchase?
  • USA Accessories is an internet store. Our warehouse is not open to the public.
  • Do you accept eBay coupons, gift cards or gift certificates?
  • Typically these are redeemed through PayPal, we will not accept the offer if paid with a credit card over the phone.
  • Will you ship to an alternate address than I have listed with eBay?
  • For your protection, we will only ship to the confirmed address with PayPal or the billing address of your credit card. If you have any additional questions please feel free to contact us.
  • Where is my tracking number?
  • Tracking will typically be emailed within 24 hours of your invoice being finalized. If you do not receive a tracking number be sure to check your spam folder in your email account.
  • Will you leave me feedback for this transaction?
  • Yes our feedback is automated and leaves positive feedback after positive feedback is left for us. Here at USA Accessories we strive to be the best. Please contact us before leaving a neutral feedback or negative feedback. Please allow us the opportunity to fix any issues.
  • Why did you file an unpaid item claim against me?
  • If payment is not received within 5 days of auction end, a payment reminder will be filed with eBay.