Will I ever be charged for delivery?
We Ship to Only 48 contingent states in United States. We do not deliver to P.O. boxes, international addresses or APO addresses. A U.S. consolidation point and a TCN# is required for overseas destinations. Please call us at 1-800-901-6454 with any questions.
What is your shipping/delivery policy?
We ship to only PayPal Verified Address.
Your delivery method will be confirmed on the acknowledgment email we send to you after processing your order.
Most of our lamps and lighting are shipped via UPS or FedEx Ground.
In certain cases, for large lamps and lighting that ship fully assembled, we will ship via a common carrier truck line.
Common carrier deliveries differ from UPS or FedEx Ground deliveries in that you will need to be present at the time of delivery to sign for your package as well as carry it in from the tailgate of the truck. This is often referred to as "tailgate delivery".
If needed, we can arrange for the carrier to call 24 hours prior to delivery so that you will know when to expect them.
Please call us 1-800-901-6454 if you have any questions.
If I am not able to receive a delivery, will Vistastores leave the merchandise at my door or in a spot that I specify?
Lamps and Lighting that ship via UPS or FedEx Ground typically will be left at your door if you are not there at the time of delivery. However, Common carrier deliveries require you to be present at the time of delivery.
May I request a morning delivery?
Because delivery times are scheduled at the discretion of the carrier used for your order, we cannot accept requests for specific delivery times.
When will my order ship?
Delivery will typically occur within 1-2 weeks of when your order is placed.
Is it possible to receive my product faster than 1-2 weeks?
2-3 day delivery is available in many areas. Please call 1-800-901-6454 to speak to one of our lamps and lighting specialists for pricing and availability. |
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