All orders ship within 1-3 business days from payment being received.
All orders within the contiguous 48 states ship free using the following methods:
|Under 1 lb
||USPS First Class
|1 - 2 lb
||USPS Priority Mail
||3 - 9 lb
||Fedex Smart Post
|Over 9 lb
*Delivery times are estimates provided by the shipping carrier. Weekends and holidays are not included when factoring delivery time.
Most items shipping to Hawaii, Alaska, FPO/APO, and US Territories ship free using USPS Priority Mail. Oversized items such as rims, wheels, frames and bikes are shipped using UPS Ground for an additional fee.
Most orders that ship outside the USA utilize eBay's "Global Shipping Program" or GSP for short. After you place an order, Wheel & Sprocket ships your package to eBay's international forwarding warehouse in Erlanger, Kentucky. From here, it is consolidated with other orders destined for your country and shipped in bulk. This method works well and helps deliver a cheaper shipping service to you.
The tracking number we upload tracks the package from our warehouse in Appleton, Wisconsin to eBay's GSP warehouse in Erlanger, Kentucky. After it arrives at the eBay location in Erlanger the tracking number will no longer show updates to the package. To see the progress from Kentucky to your country, log into the My eBay section of eBay.com and view your order. The tracking progress provided there will show additional tracking updates.
More information can be found on eBay's site here: http://pages.ebay.com/help/buy/shipping-globally.html
Any international orders that do not qualify for GSP service will be shipped via USPS International Priority. Shipping time is usually 7-14 days but can take up to 2 months in some circumstances.
Every international shipment includes a commercial invoice with the ammount paid for the order (not including shipping cost). In some cases the destination country will charge customs, duties, or other taxes on your purchase. You are responsible for these charges and we cannot control the cost associated with these charges. Under no circumstances will we mark items as "gift" or at a lower value that what you paid. Any requests to do this will be denied.
We will gladly combine your items for a shipping discount. You will be charged the highest shipping fees plus the additional item shipping fee for additional items. If you would like to order more than one different item:
- Complete the BUY IT NOW option on the items you would like to purchase but DO NOT PAY RIGHT AWAY
- Send us a message saying you would like a combined invoice
- We will respond to you with a revised invoice for the combined shipping.
Need your order faster? Express shipping options are available for most domestic orders. Please contact us to arrange an express shipment.
Other Shipping Questions
For any other questions or concerns regarding shipping please contact us.