All sales are final. Returns will not be accepted unless there is a distinct mistake on the part of our shipping department. Exchanges within 3 days,client pays all S/H.Please choose your item carefully! Feel Free to EM questions prior to purchasing @ wildnsweet761@aol.com or call 954-561-9220 Tues-Fri 10am-6pm(EST).We ship within 1-5 days after payment. Please have item # Ready.Detailed Policy go to http://stores.ebay.com/wildnsweet-Boutique/Exchanges-Returns-Refunds-Policy.html