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Q:
What forms of payment do you accept?
A: For safety & security we gladly accept your
credit card and debit card payment through PayPal.
Q:
How quickly do you ship my item?
A: Your item ships within 2 business days after
receipt of payment, most times the next day.
Q:
What is your feedback policy?
A: We strive for 100% customer satisfaction by
giving you detailed item descriptions, and carefully
package your item for safe shipment. As soon as you
leave us feedback letting us know you are happy with
your item, you will receive a positive feedback from
us. Please email us with any question or concern
before leaving us a neutral or negative.
Q:
Who pays for shipping and insurance?
A: We offer free shipping to all items mailed within
the USA. With each package we mail we include free
Delivery Confirmation" so we know when the shipment
arrives. A shipping upgrade to Priority Mail is paid
for by the buyer as well as insurance on any item.
Shipping fees for items mailed outside of the USA
will be paid for by the buyer. We highly recommend
insuring each item mailed within the USA but that is
optional. All items shipped out of the USA must be
insured.
Q:
How much does it cost to insure an item?
A:
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$00.01-$50.00 |
$1.65 |
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$51.00-100.00 |
$2.05 |
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$100.01-$200.00 |
$2.45 |
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$200.01-$300.00 |
$4.60 |
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$300.01-$400.00 |
$5.50 |
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$400.01-$500.00 |
$6.40 |
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$500.01+ |
quote upon
request |
Q:
How can I contact you?
A: Please click "ask the seller a question" to email
us your questions. You will receive a fast courteous
response. We look forward to hearing from you!
Q:
How and where do you acquire your jewelry items?
A: We deal in new and old Native American jewelry
and Old Pawn Turquoise jewelry. We guarantee all of
our items are 100% authentic as described. With a
family heritage in Arizona, Colorado, and Oklahoma
many of these pieces are from our own collection. In
addition, we travel to the Southeast several times a
year & make large direct purchases directly from
that artists or traders on the reservations.
Q:
What is your return policy?
A: We strive to honestly describe each item in
detail. If you are unhappy with an item, you may
return it to us within 7 days of receiving the item.
We ask that you pay the return shipping with return
delivery confirmation.
Q:
Are you in compliance with Native American
legislation?
A: We are proud to be in full compliance with the
U.S. Department of Interior American Indian Arts and
Crafts Act of 1990 as to absolute guarantee of
authenticity of origin, materials and tribal
affiliation of the artist.
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