F.A.Q:
1) How many colors available for 7'' and 9'' headrest dvd player?
There are 3 colors availble:black grey and beige(or cream or tan).More information, please refer to our ebay listing.
2) Do you sell 14mm poles for the headrest monitors or headrest players?
Yes, we do.You can find it in our shop.
3) How to use your wireless headphone?
Please follow below steps:
1) Please put 2 AAA batteries in the IR headphone.
2) Turn on the headphone.
3) Be sure your audio device has built-in IR function, and activate your audio device’s IR function.
4) Adjust your headphone’s channel according to your audio device’s channel.
5) Adjust the volume if the sound is very low or there is no sound.
Notes: When you use this IR headphone, please try to avoid being blocked by obstacles.
4) How many colors available for 9''flip down dvd player?
There are 3 colors availble:black grey and beige(or cream or tan).More information, please refer to our ebay listing.
5) How to fit the headrest dvd player?
Kindly let you know the poles of theses headrest are adjustable, they are universal for any car.
You can push the two poles into the ready-made holes at the top of your seat, go through the seats until down the beneath. then connect the supplied power cable.
6) How to download the 32 bits game for 7''&9'' headrest dvd player?
With our units you are able to enjoy the games.
you can download from the website we provided and download new games every week, the website is updated weekly. Simply download the games on the USB-drive or SD card or MMC card or MS card, and insert it to the unit, you are ready to play.
7) What is our return policy?
1 Year Factory Warranty (accessories not included)
All items are brand new straight from the factory. We do not do refund but will replace or repair any faulty items should there be one.
Genuinely faulty goods will be repaired under one year warranty. We will ONLY do like for like exchange on the item, however, the defective must be advised within 30 days from the date of purchase. It is the customers’ responsibility to pay for return postage and ship the item back to us. We will send it back at our cost.
For non-defective returns, there will be administrative fee applied.
Warranty will be voided as of:
(1) Damage caused by: Undue wear & tear, dirt, misused, improper installation or operation, neglect, accident.
(2) Any damages caused by improper packaging when buyers return the item to us.
(3) If the item was disassembled or repaired by unauthorized person.
1-year factory warranty (accessories not included): All items comes new straight from the factory.
8) Do you combine shipping?
Yes, But the details will be referenced to our ebay listing.Please contact us if you want to combine shipping.
9) How much is the postage and packing fee?
Please refer to our corresponding eBay listing!
10) how can I watch the same DVDs on the two screens
You can use one unit as Video output and connect the Video output of that unit to the Video input of the other unit, then you can watch the same DVDs or programmes on these two units. Thanks.
11) What’s the fitting size of double din dvd player?
The unit is a ISO standard double din size unit. Din Size: 178(W)X100(H)X169(L)mm , which can fit most of the cars.
if your car have a double din slot, it will fit straight away.
p.s. as we know, ford focus won't fit as we don't know why FORD they made the slot which won't fit as the height of the slot is about 90mm only.
12) What’s the fitting size of the single din dvd player?
if your car has one double din slot or two single din slots, they will fit straight away. The size of each unit is 178 (W) x 169 (D) x 50 (H) mm per slot. Some of our customers they only do have one single slot on the panel, they will use the slot for the motorzied screen and put the DVD player inside/ underneath the glove compartment box, under the seat or under the steering wheel as it has fully function remote control.
If your car has just one ISO standard single din , they will fit straight away. The size is 178 (W) x 155 (D) x 50 (H) mm for the slot.
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