I almost never leave detailed ratings....Who has the time! But their customer service was so good that I felt compelled to say something. I was shipped the wrong part. It wasn't their fault, though. They asked for my vin number prior to shipping and the part matched the engine size. For whatever reason, Ford used a different fan shroud than what is listed OEM. I messaged PartKing and included pictures. Lisa texted me the same day and we got it sorted out. I got the correct one within 3 days!
i***1- Feedback left by buyer.
Past 6 months
Verified purchase
Extremely fast shipping, good communication.! Good packaging! Just as described! Thank you!
j***e (1240)- Feedback left by buyer.
Past month
Verified purchase
GREAT service! Just as Described. Very Good Price and Shipping.Thank you!
2***a (11)- Feedback left by buyer.
Past month
Verified purchase
"Our bumper covers come folded". This was part of the reply I received when I reported damage to the bumper I ordered. Their listings should state that all of their bumpers will be shipped folded up in a box. This folding created creases/ stress marks on the front of the bumper(see pictures) and this was a textured bumper that can't be painted over. They took an entire week to drop the bumper off at the shipping carrier. In their defense, they did offer a replacement or refund.
c***2 (97)- Feedback left by buyer.
Past 6 months
Verified purchase
Unfortunately, the package arrived damaged. The body part was scratched and bent. It is incomprehensible how lousy & cheap the part was packed. This is very disappointing, especially as the second shipment was returned to the seller by eBay, obviously for the same reason. However, eBay immediately refunded the money. The communication with the seller was demotivating and did not meet my expectations, especially since they immediately received my. The seller is a big disappointment.
3***l (229)- Feedback left by buyer.
Past 6 months
Verified purchase
This company went above the call of duty for me. The first set arrived damaged, I contacted them and sent pics. They sent me another set. Excellent service!