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About us
Welcome to Trainz.com on eBay. We offer a wide variety of model trains and accessories of all gauges and periods, and assorted other hobby items. Manufacturers include Lionel, American Flyer, MTH, Atlas, K-Line, USA Trains, Bachmann and more.
Store policies
Returns
Seller feedback (972,065)
i***t (74)- Feedback left by buyer.
Past 6 months
Verified purchase
This was a good purchase. Great company to buy from . Package well and secure. Fast shipping and excellent price and product. Will recommend and buy again soon . Thanks George
x***g (2658)- Feedback left by buyer.
Past month
Verified purchase
Parts Of Order Slipped Out Of Packaging During Shipment. Sent Photos Of The Issue And Was Sent Replacement Parts. Good To eBay With. 8-)
a***n (780)- Feedback left by buyer.
Past month
Verified purchase
These were perfect for my riding stable diorama. Shipped and arrived in record time.. I highly recommend this vendor.
w***3 (126)- Feedback left by buyer.
Past 6 months
Verified purchase
Package arrived well packaged. Very well actually. No visiblendamage to the box. I put the item aside as several other items arrived, and I wasn't going to be using it soon. When I opened it a few weeks later and removed the item from the box it was in pieces. I contacted trainz and they told me too bad, beyond the window of help. I understand this, but either way the sent a used and smashed item they listed as good. Given the description of new I wasn't in a hurry to check it. I'll avoid them.
Reply from: trainz- Feedback replied by seller trainz.- Feedback replied by seller trainz.
The issues you list is not related to the item you have attached the feedback to. In your previous contact it was related to an entirely different order and item. Your issue is with an item purchased directly from Trainz website not through eBay.
9***k (6)- Feedback left by buyer.
Past month
Verified purchase
It’s perfect! And the price is excellent for this perfect grade. Double checked that all the runners were present. I’m very pleased with the shipping as it got here before my boyfriend’s birthday. He’s gonna be so happy!
3***r (11)- Feedback left by buyer.
Past 6 months
Verified purchase
Delivered as described. Zero issues with product, packaging or delivery. Going to make a great addition to my customized year round track. Already detailed the tank car by repairing the brake wheel and adding some decals to make it my own.