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BuyRefurbished

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About us

Since 2001, PlanITROI has been changing lives with affordable technology. It’s important to us that everyone have equal access to devices they can use to enrich their lives and communities. Purchasing a pre-owned device isn’t just financially savvy – it’s also a fantastic way to be eco-friendly, helping to reduce e-waste and make our world greener and better for all. As a Microsoft Authorized Refurbisher, all of our Windows devices come with the latest version of Windows pre-installed. Plus, all our devices come with an extended warranty.
Location: United StatesMember since: Sep 07, 2016Seller: buyrefurbished

Feedback ratings

Last 12 months

Positive3,358- positive feedback in last 12 months
Neutral67- neutral feedback in last 12 months
Negative98- negative feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.8
Reasonable shipping cost
5.0
Shipping speed
5.0
Communication
4.9

Seller feedback (20,498)

  • i***o (48)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    ⭐⭐⭐⭐⭐ Great Seller, Excellent Support The Thinkcentre arrived in great condition and well packaged, but it came with Ubuntu instead of the Windows 11 Pro that was advertised. I reached out to the seller, and their support team was excellent—quick to respond, clear in their instructions, and provided a valid product key within the promised timeframe. Very professional and helpful throughout the process. I’d gladly buy from them again!
  • s***i (25)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great seller. Product came exactly as described. Originally bought a different unit from them and changed my mind and wanted this one, and they quickly refunded so that I could purchase. Packaging was great and very thoughtfully done, shipping was on time and as described. The charger that came with the laptop wasn’t rated for this laptop model so I had to buy the correct one. Otherwise all perfect. Gold standard seller. Thank you!
  • a***n (22)- Feedback left by buyer.
    Past year
    Verified purchase
    Have bought from this seller multiple times. Pricing is good, the refurbs are like new. Had a small issue where the item shipped was a very slightly different configuration (half the memory vs what was on the listing) but the seller responded promptly and offered a few options. I said I would like to keep it but needed the extra memory and seller got it shipped out quickly. Will continue to use this seller!
  • e***t (58)- Feedback left by buyer.
    Past month
    Verified purchase
    The good *Specs mostly matched description *Seller shipped and responded *Well packaged The ok *Battery health was at 88% *SSD 1600 hours, 65 TBW, and 550 power cycles *Included power cable is only USB C to C rather than C to mag safe The not-so-great *Color did not match item description *Visible scratches/small nicks despite excellent refurbished. None were glaring but still present *Seller refused exchanges and only offered returns; they did not have others in stock so I kept the item
  • a***a (806)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Amazing product for a great price. The computer was perfect when I received it. I had a very small issue and they were very responsive and completely took care of me A+ plus wonderful seller also very fast shipping. The computer was exactly as described and the packaging was very nice. I have told all my friends about the seller and will definitely buy from them again.
  • 3***3 (14)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    I like my product so far. Packaging was great both exterior and interior felt like pristine condition as a seller has described in the product detail. Shipping package was also carefully delivered on exact time. With certified refurbished condition, the price was exceptional, reasonable at that moment when I have decided to buy. One and only comment I would like to mention is that wrong operating system, it was Windows 11 Home, not Windows 11 Pro.
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