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About us
Welcome to Lucas North America, the official North American Distributor for Lucas automotive products.
The Lucas name has been known and trusted by mechanics worldwide for over a hundred years. That's because of the quality built into every Lucas part and the well-deserved reputation of getting the job done the first time, right out of the box.
All of the Lucas brand parts are driven by engineering excellence and assembled in ISO/TS certified state-of-the-art factories, using the highest quality component parts that meet or exceed OEM specifications. Final production ends with unit testing to ensure OE durability, output, fit, finish, and performance.
Our mission is to provide you with the best products, shopping experience, and customer service. If you have questions about any of our policies, listings, or technical questions, please contact us via eBay messaging. Your complete satisfaction is our mission.
Warranty registration: send email to lucasamericawarranty@OEGPARTS.COM
The Lucas name has been known and trusted by mechanics worldwide for over a hundred years. That's because of the quality built into every Lucas part and the well-deserved reputation of getting the job done the first time, right out of the box.
All of the Lucas brand parts are driven by engineering excellence and assembled in ISO/TS certified state-of-the-art factories, using the highest quality component parts that meet or exceed OEM specifications. Final production ends with unit testing to ensure OE durability, output, fit, finish, and performance.
Our mission is to provide you with the best products, shopping experience, and customer service. If you have questions about any of our policies, listings, or technical questions, please contact us via eBay messaging. Your complete satisfaction is our mission.
Warranty registration: send email to lucasamericawarranty@OEGPARTS.COM
Store policies
Warranty
Returns
Other Policies
Seller feedback (10,591)
6***e (106)- Feedback left by buyer.
Past 6 months
Verified purchase
Product was exactly as described and arrived on time, well packaged. We use this seller for more in the f.
m***g (16)- Feedback left by buyer.
Past month
Verified purchase
I purchased an item on 4/27 the estimated delivery was between 5/1-5/6. It is 5/14 and the item never came. When I contacted the company about my item the only thing they would say is this will be escalated. 5/15 and still no package but the company will issue a refund. This company doesn't care about the customers and they are absolutely no help if you have any issues. DON'T ORDER FROM THIS COMPANY.....THEY ARE BAD FOR BUSINESS
Reply from: lucasnorthamerica- Feedback replied by seller lucasnorthamerica.- Feedback replied by seller lucasnorthamerica.
We apoglize for the inconvenience this has cause. To help you further, please reach out our customer service to help you with proper resolution.
y***m (1668)- Feedback left by buyer.
Past 6 months
Verified purchase
Great, just as described, quick to ship, well packaged, good price. Thanks again.
y***m (1668)- Feedback left by buyer.
Past 6 months
Verified purchase
Just as described, well packaged, quick to ship, good price. Thanks.
1***j (313)- Feedback left by buyer.
Past month
Verified purchase
Exactly as described, however it didn’t even come in a manufacturer’s box. It was wrapped in paper and in a shipping box. Pretty disappointing, feel like I didn’t even get a name brand part.
j***r (894)- Feedback left by buyer.
Past 6 months
Verified purchase
They sent in an inadequate package with no buffering. The part is damaged and unusable and they refuse to refund me until they have it back. BS I sent pics of the damage immediately and I would expect good customer service but nope. Not with these cheap parts sellers DO BOT DO ANY BUSINESS WITH THEM UNLESS TOU WANT TO GET SHANKED!!!!!!
Reply from: lucasnorthamerica- Feedback replied by seller lucasnorthamerica.- Feedback replied by seller lucasnorthamerica.
We are sincerely sorry to hear about this. Please contact our customer service for better assistance on this matter.